Associate Banker II (40) Hendersonville

We need to output HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real, specific content. We have: - Work Location: Hendersonville, North Carolina, United States of America (metadata; can be short p) - Hours 40 (Schedule? Actually Hours 40 indicates full-time schedule; we can include Schedule section with "40 hours per week") - Pay Details $22.00 - $27.75 USD (Pay section) - Job Description paragraphs (About the role? Could be About the role) - Depth & Scope (Responsibilities) - Education & Experience (Qualifications/Requirements) - Customer Accountabilities (Responsibilities) - Shareholder Accountabilities (maybe Responsibilities) - Employee/Team Accountabilities (maybe Responsibilities) - Physical Requirements (maybe Requirements? Could be a separate section but not listed; we can incorporate into Requirements or Qualifications? Not required headings; we can put under Requirements as list.) - Who We Are (maybe About the role? Could be omitted as boilerplate? It's about company; could be considered About the role? Might be considered boilerplate but it's substantive? It's generic about TD; maybe we can omit as it's not specific to role. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "Who We Are" might be considered boilerplate but it's about the company; not sure. Safer to omit? It's not required heading. We'll keep only substantive role-specific sections. - Our Total Rewards Package (Benefits) - we have details: base salary and variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, reward and recognition. That's Benefits section. - Additional Information (maybe About the role? Could be omitted as generic.) - Colleague Development, Training & Onboarding, Interview Process, Accommodation (these are generic; maybe omit.) We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include details from sections we keep. Let's extract specifics: Work Location: Hendersonville, North Carolina, United States of America. We'll put in a p. Hours 40: schedule. Pay Details $22.00 - $27.75 USD. Job Description paragraph: "This role plays a vital role in bringing TD’s human, relationship-driven banking experience to life. As a trusted partner to clients, the role delivers everyday banking and supports consumer product needs by building meaningful relationships with accuracy, confidence, and clarity—helping clients feel informed, supported, and empowered to achieve their financial goals while consistently adhering to TD’s risk and regulatory standards." Depth & Scope: multiple bullet-like sentences. We'll convert to

• . Education & Experience: list items. Customer Accountabilities: list. Shareholder Accountabilities: list. Employee/Team Accountabilities: list. Physical Requirements: list of items with frequencies; we can keep as list. Benefits: Our Total Rewards Package description. We need headings: About the role (maybe from Job Description paragraph). Responsibilities (maybe combine Depth & Scope, Customer Accountabilities, Shareholder Accountabilities, Employee/Team Accountabilities). Requirements (maybe Education & Experience + Physical Requirements). Qualifications (maybe overlapping; but we can decide to have Requirements and Qualifications separate? The instruction: prefer a few substantive sections over many thin ones. So we could combine Education & Experience and Physical Requirements into Requirements. Qualifications maybe not needed if we already have Requirements. Skills maybe we can extract from Education & Experience: Strong organization skills, Excellent communication skills, Demonstrated effective problem-solving skills, Demonstrated ability to schedule and prioritize work, Demonstrated ability to work independently and within deadlines, Sound judgment in decision making and problem solving, Proficient in Microsoft Office, Notary License preferred. Those could be Skills. But we need to avoid thin sections. Perhaps we can have: About the role, Responsibilities, Requirements (including education, experience, physical), Skills, Benefits, Pay, Schedule. Let's map: About the role: Job Description paragraph. Responsibilities: Depth & Scope + Customer Accountabilities + Shareholder Accountabilities + Employee/Team Accountabilities (maybe combine). We'll list each bullet. Requirements: Education & Experience (high school diploma or GED, 1+ years experience, teller/cash-handling preferred, ability to work evenings weekends holidays, complete required training). Also Physical Requirements list. Skills: Strong organization skills, Excellent communication skills, Demonstrated effective problem-solving skills, Demonstrated ability to schedule and prioritize work, Demonstrated ability to work independently and within deadlines, Sound judgment in decision making and problem solving, Proficient in Microsoft Office, Notary License preferred. Benefits: Our Total Rewards Package description. Pay: $22.00 - $27.75 USD. Schedule: 40 hours per week (full-time). We also have Work Location: we can include as a p before sections. We must not repeat job title as heading; we don't have title. We must not put Job ID/requisition numbers as headings; none. We must not include boilerplate like EEO etc; we omitted. Now produce HTML fragment. Structure:

  Work Location: Hendersonville, North Carolina, United States of America

  About the role

  This role plays a vital role in bringing TD’s human, relationship-driven banking experience to life. As a trusted partner to clients, the role delivers everyday banking and supports consumer product needs by building meaningful relationships with accuracy, confidence, and clarity—helping clients feel informed, supported, and empowered to achieve their financial goals while consistently adhering to TD’s risk and regulatory standards.

  Responsibilities

  • Combines transactional excellence with the capability to help clients find the right solutions through needs based engagement.
  • Delivers everyday banking and basic consumer account opening/maintenance while proactively engaging clients in meaningful conversations, helping them understand their options, and connecting them to appropriate partners.
  • Can serve as first point of contact for clients as they serve as the hospitality ambassador of the bank location, seamlessly guiding traffic flow while delivering a high touch client experience.
  • Delivers accurate, efficient everyday banking transactions while deepening relationships by proactively identifying needs and opportunities that will help clients reach their financial goals and referring clients to appropriate partners to help clients achieve their financial objectives.
  • Demonstrates broad knowledge of banking products and services to utilize insights, tools and resources to evaluate and recommend client solutions.
  • Engages in inbound and outbound acquisition efforts, accountable for recognizing client needs and initiating appropriate referrals to specialists, acting on deepening client relationships.
  • Performs and decisions a broad range of client transactions and multi-step activities within established financial limits.
  • Identifies and assesses client problems in straight forward situations using standard procedures and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion. Can serve as an escalation point as needed.
  • Orchestrates the overall client experience by effectively managing client flow (in-person and phone), serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate partners.
  • Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy.
  • Creates personalized, client-first interactions that build trust from initial engagement and strengthen ongoing relationships.
  • Proactively educates clients on banking products, services, and digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term goals.
  • Engages clients through proactive outreach, including scheduling appointments for consumer account needs and deepening opportunities.
  • Balances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes.
  • Advocates for clients by demonstrating empathy, integrity, and a long-term perspective in all interactions.
  • Maintains compliance when completing operational activities in accordance with company guidelines and regulations to minimize risk and protect the client.
  • Acts as a trusted first point of contact in safeguarding the integrity of the client relationship by operating within compliance of AML laws and regulatory requirements, by accurately verifying client identification, maintaining data integrity, and following established authentication and documentation standards.
  • Identifies potential discrepancies, material changes or risk indicators and escalates appropriately in accordance with policy and procedure.
  • Acts in accordance with TD's code of conduct and ethical standards in every decision.
  • Protects TD's clients, colleagues and the Bank - Do the right thing - own it, raise it, know it.
  • Completes required training and continuously strengthens risk and compliance knowledge.
  • Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team.
  • Takes accountability for outcomes and performance by participating in performance and development activities; proactively sharing insights, lessons learned, and best practices across the team.
  • Embraces different perspectives, backgrounds, and experiences.
  • Models curiosity and seeks out different perspectives to foster a growth mindset.
  • Collaborates with team members in contributing to the success of the team and organization.

  Requirements

  • High school diploma or GED.
  • 1+ years demonstrated experience working with clients (volunteering, education, military experience).
  • Teller or cash-handling experience in a client facing/financial institution preferred.
  • Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
  • Ability to complete required job-related training upon hire.
  • Physical Requirements:
  • Domestic Travel – Occasional
  • International Travel – Never
  • Performing sedentary work – Frequent
  • Performing multiple tasks – Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds – Continuous
  • Sitting – Frequent
  • Standing – Frequent
  • Walking – Frequent
  • Moving safely in confined spaces – Occasional
  • Lifting/Carrying (under 25 lbs.) – Occasional
  • Lifting/Carrying (over 25 lbs.) – Occasional
  • Squatting – Occasional
  • Bending – Occasional
  • Kneeling – Occasional
  • Crawling – Occasional
  • Climbing – Occasional
  • Reaching overhead – Occasional
  • Reaching forward – Occasional
  • Pushing – Occasional
  • Pulling – Occasional
  • Twisting – Occasional
  • Concentrating for long periods of time – Continuous
  • Applying common sense to deal with problems involving standardized situations – Continuous
  • Reading, writing and comprehending instructions – Continuous
  • Adding, subtracting, multiplying and dividing – Continuous
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  inside
  • . That's okay.

    Skills

    • Strong organization skills to handle multiple tasks in a fast-paced environment.
    • Excellent communication skills with ability to be concise, clear and consistent.
    • Demon