Relationship Banker (Fitchburg Branch)

About the role

At Park Bank, we believe drive and ambition come from the heart. We are searching for great people to join our branch family—individuals who are passionate about providing exceptional client service and building partnerships that champion all who are driven to achieve financial goals. If you thrive in making personal connections, exude confidence, and are committed to helping clients succeed, we will help you advance in your own career development.

Responsibilities

• Perform daily responsibilities including cross-selling bank products, opening and closing accounts, servicing customers, processing stop payments, wire transfers, placing check orders, handling special account instructions, and processing account maintenance requests.
• Actively engage with clients to identify current and future financial needs, offering solutions either directly or through business partner referrals.
• Partner with the Mortgage Banking Advisor assigned to the branch to assist in processing and delivering mortgage banking products while acquiring new deposit and loan clients for Park Bank.
• Provide advice and guidance to newer Retail Banking associates and assist in complex situations.
• Deliver financial solutions, service, and professionalism to all internal and external clients, consistently exceeding expectations.

Requirements

• Associate degree required; Bachelor’s degree preferred.
• Minimum 3-5 years of related work experience required.
• Knowledge or experience in consumer lending preferred; additional banking experience may substitute for a degree.
• Proven leadership skills and abilities.

Physical Demands

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Adjusting or moving objects up to 10 pounds in all directions.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Communicating with others to exchange information.

Park Bank is a drug-free workplace. All candidates selected for new employment will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on passing the drug test. Credit, criminal, and driving history will be reviewed consistent with applicable laws.

Benefits

Through UnitedHealthcare, UMR, and HealthSCOPE Benefits, Park Bank provides healthcare coverage. For details, review the Transparency in Coverage files.