Relationship Account Executive

Role Overview And Core Responsibilities

Manage and grow a ~$1M portfolio of existing accounts within an assigned territory, driving revenue through consultative account management.
Identify and execute upsell and cross-sell opportunities within the reseller channel and existing book of business, while engaging warm leads to generate incremental revenue.
Serve as the primary point of contact for customer inquiries, resolving issues related to pricing, products, billing, systems, compliance, and legal matters.
Meet or exceed activity metrics (e.g., 25 calls or 1.5 hours of talk time) and coordinate cross-functional support with internal teams (e.g., Pricing, Compliance, Legal)
Maintain accurate post-sales documentation, including call notes, follow-ups, and case management in Salesforce and other internal systems.

Required Knowledge And Experiences

• 2+ years of inside sales or related experience, with a demonstrated ability to apply effective sales and marketing techniques
• Proven success building and maintaining strong customer relationships
• Ability to quickly learn and navigate multiple internal and external systems (e.g., Salesforce, Gong, CPQ, CLM, Teams, Outlook)
• Proficiency in Microsoft Office tools, including Excel, PowerPoint, Outlook, and OneNote
• Partner with sales leadership and pricing teams post-call to support pricing, contracts, and required documentation

Benefits That Support Every Part Of Your Life

• Healthcare benefits including medical, dental, and vision coverage, with options for supplemental plans
• Spousal, domestic partner, and other eligible dependent coverage on select plans
• Tax-advantaged HSA and FSA accounts to make everyday care more affordable
• Protection benefits such as life and AD&D, optional voluntary life and AD&D, short- and long-term disability, legal plan, pet insurance, and travel accident coverage
• Family support including adoption assistance, fertility planning coverage, caregiver support, Dependent Care FSA, and up to 12 weeks of paid parental leave
• Future planning with 401(k) with employer match and Employee Stock Purchase Plan (ESPP), as well as financial wellness resources, career coaching, and optional long-term care insurance
• Wellness benefits including 24/7 support for professional therapy, coaching, emotional well-being programs, guided meditation, and resources for physical, mental, social, and financial wellness

Pay Scale Information

The U.S. base salary range for this position is $37,400.00 - $58,000.00 annually. This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% – 50% of base salary and may vary based on position.