Jobs · Customer Service · Florida

Reimbursement Specialist

Kelly · Orlando, FL · 1 wk ago
Customer Service$21–$27/hrFull-time

Position Overview

This is a remote position with no regular on-site work required and must be performed from an approved U.S.-based work location. Initial training and/or onboarding will require travel of up to one (1) week, with advance notice.

Responsibilities

  • Investigate patients' insurance benefits and obtain prior authorization information for therapies or products as requested by patients or their family members.
  • Identify network providers, clarify co-pays, pursue product coverage in accordance with payer authorization requirements, and maintain payer profiles by accurately recording data in the system.
  • Communicate benefit investigation outcomes to internal contacts such as case managers.
  • Learn and apply processes for multiple products, ensuring compliant and effective reimbursement service.

Qualifications

  • Bachelor’s degree preferred.
  • Reimbursement experience preferred.
  • Ability to meet the pay range of $21 to $27 per hour; actual rate determined based on experience, qualifications, location, and other job-related factors.

About Kelly

Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

Benefits

  • Medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
  • Retirement savings plan.
  • Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year).
  • A transit spending account.

Contact

For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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