Reimbursement Specialist

About the role

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school‑based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. The Reimbursement Specialist I reviews branch sales for appropriate documentation, generates and bills claims and/or invoices, follows up on unpaid accounts, and provides support and customer service to branch offices regarding billing concerns.

Responsibilities

• Process and post revenue, making changes as needed.
• Ensure sales have appropriate documentation such as nursing notes, worker timecards, authorizations, purchase orders, and other payer requirements.
• Accurately generate claims and/or invoices of sales and bill a variety of payer sources via mail, fax, web portal, or electronic clearinghouse.
• Research and follow up on unpaid accounts after the expected payment timeframe.
• Correct and resubmit claims and/or appeal claim determinations as necessary to ensure payment.
• Follow all quality processes for the department/team to avoid preventable write‑offs and improve collections efforts.
• Provide great customer service for office partners, patients, other departments, and payers.
• Keep the Team Leader informed of problem accounts or potential impacts to cash collections and accounts receivable.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent (required); undergraduate degree preferred.
• Experience in medical billing, accounts receivable, and/or collections preferred.
• Quick and accurate alphanumeric data entry skills.
• Proficiency in Microsoft Office, including Word, Excel, and web‑enabled applications.
• Excellent customer service skills.
• Strong work ethic and commitment to job responsibilities.
• Self‑starter ability to work well both as part of a team and independently.
• Positive professional image that reflects well on the organization.
• Excellent written and verbal communication skills.

Benefits

• Medical/Prescription, Dental, Vision
• Health Advocacy (company paid if enrolled Medical)
• Health Advocate Employee Assistance Program
• Health Savings Account
• 401(k) with company match and profit sharing
• Short Term Disability, Long Term Disability
• Primary Caregiver Leave, Parental Leave
• Life and Basic Accidental Death and Dismemberment Insurance
• Voluntary Life and Accidental Death and Dismemberment Insurance
• Hospital Expense Protection Plan
• Critical Illness Insurance, Accident Insurance
• Dependent Care Flexible Spending Account
• Home and Auto Insurance, Pet Insurance
• MilkStork, Transportation Benefit
• Educational Assistance Program, College Partnership Program
• Paid Time Off/Company Holidays (benefit eligibility dependent on employment status)