Reimbursement Services Representative

Key Responsibilities

• Confirming insurance eligibility via phone and online portals
• Contacting patients to obtain updated insurance details
• Updating accounts with correct coverage and related invoices
• Managing assigned queues, reports, emails, and denial documentation
• Sending termination letters when patients cannot be reached and processing returned mail

Required Skills And Qualifications

• Strong attention to detail and clear written communication
• Professional, empathetic customer service and phone presence
• Self-motivated, organized, and comfortable working independently

Role Overview

We support timely, accurate billing by confirming coverage details, resolving missing information, and keeping patient accounts current in a fully remote setting. This role reduces reimbursement delays and ensures patients and payers have clear, correct documentation.

Our Purpose

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

Benefits Package

• Medical, Dental, and Vision coverage
• Life Insurance
• 401(k)
• Paid Time Off
• A Competitive Salary