Reimbursement Representative

About the Role

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

The Reimbursement Representative performs reconciliation and review of all outstanding Medicare/Commercial patient balances in accordance with US Renal Care reimbursement policies and procedures.

Responsibilities

• Reviews EOB/EOMB's for proper reimbursement.
• Resolves electronic claim rejections and Explanation of Benefits denials in a timely manner.
• Reviews and researches insurance correspondence and makes necessary corrections to ensure claims payment.
• Follows up on unpaid/unresolved account balances, including claims rejected electronically, EOB denial, and working A/R aging reports as directed.
• Provides insurance carriers with requested information to facilitate payment.
• Regularly contacts Medicare, Medicaid, and/or Commercial payors for resolution to claims not paid or claims not paid according to plan benefits.
• Performs claim appeals as required.
• Assists with credit balance resolution.
• Completes re-bill requests as necessary to facilitate timely and proper claims payment.
• Follows up on unresolved account balances including RTP's.
• Prepares adjustment and write-off requests as necessary.
• Performs other duties and responsibilities as required or assigned.