Rehearsal and Wardrobe Operations Specialist

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t.

About the Role

The Specialist, Rehearsal & Wardrobe Operations is responsible for supporting the day-to-day functions of Princess Cruises' shoreside rehearsal operations through the management of wardrobe inventory, performer footwear, entertainment warehouse operations, and cast housing logistics. This role serves as a critical operational resource, ensuring performers are supported throughout their shoreside experience and that operational processes are executed efficiently.

Working closely with the Wardrobe Operations, Studio Operations, and Casting teams, the Specialist coordinates inventory management, show footwear distribution, housing assignments, and logistical and transportation support that enables successful rehearsal operations and cast transitions. The role requires strong organizational skills, attention to detail, and the ability to manage multiple operational priorities in a fast-paced entertainment environment.

Responsibilities

• Warehouse, Inventory & Footwear Operations
  • Oversee the day-to-day operations of the shoreside entertainment warehouse, ensuring inventory accuracy and operational readiness.
  • Maintain inventory levels for performer footwear, wardrobe consumables, rehearsal materials, and operational supplies.
  • Conduct professional shoe fittings for all production cast members, ensuring proper fit and footwear selection based on production requirements and choreography.
  • Coordinate the distribution, tracking, maintenance, and replacement of rehearsal and performance footwear.
  • Partner with the Studio Operations team to ensure all rehearsal footwear is prepared and allocated prior to cast arrival.
  • Conduct routine inventory audits and maintain accurate inventory records.
  • Organize warehouse storage to maximize efficiency, inventory control, and safe handling of theatrical assets.
• Shipping, Receiving & Procurement
  • Manage all shipping and receiving activities related to performer footwear, wardrobe consumables, and operational supplies.
  • Coordinate inbound and outbound shipments between rehearsal facilities, vessels, vendors, and warehouse locations.
  • Place and manage inventory orders for footwear, wardrobe consumables, and operational supplies.
  • Maintain purchasing records and support inventory forecasting to ensure continuity of rehearsal operations.
  • Coordinate with vendors to ensure timely deliveries and resolve shipping or inventory discrepancies.
• Cast Housing Operations
  • Oversee the day-to-day coordination of cast housing supporting shoreside rehearsal operations.
  • Collaborate with the Casting and Studio Operations teams to assign cast members to appropriate housing accommodations.
  • Coordinate housing assignments based on rehearsal schedules, occupancy requirements, and operational priorities.
  • Serve as the primary liaison with housing facility management, property management, and contracted service providers.
  • Coordinate cast check-in and check-out schedules to support seamless cast transitions.
  • Facilitate access key drop-offs and pick-ups within property access protocols (KeyNest system).
  • Schedule contracted housekeeping services and coordinate routine cleaning, linen service, laundering, and housing turnover.
  • Support arrival and departure transportation at either end of the rehearsal period for each cast.
• Operational Support & Cross-Functional Coordination
  • Provide operational support to the Wardrobe Operations and Studio Operations teams during rehearsals, cast transitions, and show installations.
  • Assist with special projects and operational initiatives supporting Entertainment Operations.
  • Maintain accurate operational records, inventory documentation, housing reports, and administrative files for the shoreside warehouse facility, and support tracking of shipboard inventories.
  • Support continuous improvement initiatives related to rehearsal logistics, inventory management, and housing operations.
• Vendor & Stakeholder Management
  • Build and maintain collaborative relationships with vendors supporting warehouse operations, housing facilities, and operational logistics.
  • Coordinate with internal stakeholders across Casting, Studio Operations, and Wardrobe Operations to ensure operational readiness.
  • Support vendor performance monitoring and identify opportunities to improve service levels, operational efficiency, and the overall cast experience.

Qualifications

• Associate’s or Bachelor’s degree in Theatre, Entertainment Management, Arts Administration, Hospitality Management, Supply Chain, or a related field preferred.
• Minimum 2-4 years of experience in warehouse operations, inventory management, hospitality operations, entertainment operations, logistics, or related fields.
• Experience supporting theatrical productions, cruise entertainment, live events, or hospitality operations preferred.
• Experience coordinating housing, logistics, inventory, or operational support functions is highly desirable.

Skills

• Knowledge:
  • Understanding of workplace policies and procedures.
  • Familiarity with team collaboration tools and techniques.
  • Knowledge of inventory management principles and warehouse operations.
• Skills:
  • Strong time management and organizational skills.
  • Strong organizational and logistical planning skills with exceptional attention to detail.
  • Excellent interpersonal and customer service skills with a focus on performer support.
  • Strong communication and relationship-building abilities with internal teams, vendors, and external partners.
  • Proficiency in Microsoft Office Suite and inventory management or purchasing systems.
  • Ability to maintain accurate records and prepare operational reports.
• Abilities:
  • Ability to maintain reliable and consistent attendance.
  • Capacity to be punctual and meet deadlines.
  • Ability to collaborate effectively with colleagues and work as part of a team.
  • Demonstrated professionalism in all interactions and tasks.
  • Ability to manage multiple priorities and adapt quickly in a dynamic operational environment.

Benefits

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Schedule

This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Princess location in Seattle, WA Monday through Thursday each week. Employees may work from their homes on Fridays.

Work Conditions

• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• May be requested to work a different shift.
• Candidates must be located in (or willing to relocate to) the Seattle area.
• No or very little travel likely.