Rehabilitation Services Coordinator, Traveling Role

Principle Responsibilities

• Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.
• Enters all scheduling documentation in the electronic medical record.
• Registers patients, verifies insurance and obtains prior authorizations as needed.
• Creates, deletes and modifies schedule versions and calendars to reflect changes in Therapist schedules.
• Arranges interpreter services for patients as needed.
• Provides department reception, patient check-in and telephone coverage, routing messages accordingly.
• Organizes and maintains department records, manuals and patient education materials.
• Participates in completion of patient data reporting requirements and compliance with regulatory standards.
• Creates and maintains all training materials for new and current employees.
• Affords assistance with reimbursements/expense reports, physician credentialing, charge capture and medical records.
• Assists department with sending email communication related to initial patient assessments.
• Chart preparation
• Analyzes patient records to determine if outside documents are needed.
• Contacts document source, obtains records, scans and index into the electronic medical record.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.
• High school diploma or GED.
• Customer service experience.
• 1+ years scheduling experience in a healthcare setting.
• Experience with EPIC.
• 1+ years in person customer service.
• Experience working with patients.

Physical Demands

• Sedentary: lifting weight up to 10 lbs. occasionally, negligible weight frequently.

Work Schedule

• 1.0 FTE (80 hours per two-week pay period).
• 8-hour day/evening shifts (any 8-hour shift between 6:30am and 6:30pm).
• No weekends.

Travel Information

• This is a travel position that covers PTO, LOAs, and open positions at sites in East and South for CKRI Therapies.
• Eligible for mileage reimbursement based off homesite.
• Extra $0.70 per hour incentive for the role when working as a resource.

Pay Range

Pay Range: $22.04 to $30.01 per hour.

Benefit Summary

• Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them.
• The company devotes extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person.
• Includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.
• In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives.
• Allina Health also engages employees in various community involvement and volunteering events.
• Benefits Include Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support

Additional Information

• Benefits eligibility/offerings are determined by FTE and if you are represented by a union.
• Allina Health is a 501(c)(3) eligible employer.