Rehabilitation Services Coordinator, Travel Position

First point of contact

• Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.
• Enters all scheduling documentation in the electronic medical record.
• Registers patients, verifies insurance and obtains prior authorizations as needed.
• Creates, deletes and modifies schedule versions and calendars to reflect changes in Therapist schedules.
• Arranges interpreter services for patients as needed.
• Provides department reception, patient check-in and telephone coverage, routing messages accordingly.
• Organizes and maintains department records, manuals and patient education materials.
• Participates in completion of patient data reporting requirements and compliance with regulatory standards.
• Creates and maintains all training materials for new and current employees.
• Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.
• Provides department support by maintaining governmental payor logs, including faxing.
• Updates patient charts.
• Assists department with sending email communication related to initial patient assessments.
• Chart preparation: Analyzes patient records to determine if outside documents are needed. Contacts document source, obtains records, scans and indexes into the electronic medical record.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.

Preferred Qualifications

• High school diploma or GED.
• Customer service experience.
• 1+ years scheduling experience in a healthcare setting.
• Experience with EPIC.
• 1+ years in person customer service.
• Experience working with patients.

Physical Demands

• Sedentary: Lifting weight up to 10 lbs. occasionally, negligible weight frequently.

Work Schedule

• 1.0 FTE (80 hours per two-week pay period).
• 8-hour day/evening shifts (hours between 6:00am-6:30pm based on clinic needs).
• No weekends.

Travel

• This is a traveling position that covers Courage Kenny Rehabilitation Institute and Courage Kenny Sports & PT sites in the East and Metro regions (eligible for mileage reimbursement).

Pay Range

Pay Range: $22.04 to $30.01 per hour.

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable).

Shift, Weekend and/or Other Differentials

Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

• Medical/Dental.
• PTO/Time Away.
• Retail Savings Plans.
• Life Insurance.
• Short-term/Long-term Disability.
• Retirement Savings Plans.
• Voluntary Benefits (vision, legal, critical illness).
• Tuition Reimbursement or Continuing Medical Education as applicable.
• Student Loan Support.
• Benefits to navigate the Federal Public Service Loan Forgiveness Program.

Employer Information

• Allina Health is a 501(c)(3) eligible employer.

Benefit Eligibility/Offerings

Benefit eligibility/offerings are determined by FTE and if you are represented by a union.