Rehabilitation Clinic Assistant

About the role

Park Nicollet is seeking a Rehab Clinic Assistant to join their team. This position serves as a Partner for Good, contributing to the quality of care and patient experience.

Responsibilities

• Performs a variety of clerical and clinical tasks assisting Rehabilitation Services Care Teams.
• Works in a fast-paced environment, switching between tasks as needed.
• Communicates effectively with patients, including those with speech and hearing impairments, using interpreters as necessary.
• Maintains good customer relations and patient confidentiality.
• Works alternate weekends, rotating between Saturdays and Sundays.

Requirements

• Six months experience in a customer service job or medical-related experience in a hospital, rehab, or clinical setting.
• Strong verbal communication, customer relations, and listening skills.
• Good telephone etiquette, money handling, and keyboarding skills.
• Ability to work independently under supervision of multiple rehabilitation professionals.
• Problem-solving skills and comfort with computers and learning new equipment/software.

Qualifications

• Education: Not specified.
• Licenses/Registrations/Certifications: Not specified.
• Knowledge, Skills, and Abilities: Critical thinking, strong verbal communication, customer relations, and listening skills; ability to work independently; problem-solving skills; good telephone etiquette; money handling; keyboarding skills; effective communication in person and over the phone; ability to work in a fast-paced environment; knowledge of medical terminology; comfort with computers and learning new equipment/software.

Skills

• Customer service skills.
• Medical terminology knowledge.
• Independent work ability.
• Problem-solving skills.
• Effective communication skills.
• Keyboarding and computer skills.

Benefits

Park Nicollet offers a competitive benefits package, including medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic, and much more!

About Us

At HealthPartners, we believe in the power of good – good deeds and good people working together. We are a nonprofit, integrated health care organization providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improves lives around the world. We are committed to increasing diversity and inclusion in our workplace, advancing health equity in care and coverage, and partnering with the community as advocates for change. We are an Equal Opportunity Employer and do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or any other protected class.