Rehab Services Technician

About the role

Illinois Bone & Joint Institute, LLC (IBJI), founded in 1991, is the largest orthopedic group practice in Illinois, with more than 150 physicians in every orthopedic specialty serving adults and children across northern Illinois and northwest Indiana from over 100 locations. Headquarters are in Park Ridge, Illinois. IBJI provides advanced MRI imaging, pain management, non-surgical and surgical treatment, rheumatology, physical and occupational therapy, wellness, and sports training, including Ortho Access walk‑in clinics for same‑day orthopedic care.

This part‑time (20 hours per week) Rehabilitation Technician position is located at the Crystal Lake site. The role offers an opportunity to gain experience in an orthopedic physical and occupational therapy setting within IBJI’s Rehab Services Division, assisting clinicians in delivering quality care to improve patients’ overall quality of life and function.

Responsibilities

• Provide excellent customer service and communication to therapy patients, therapists, physician staff, and clients in a fast paced orthopedic rehab office.
• Daily clinic maintenance: including but not limited to cleaning treatment tables and equipment, change out linen, stocking supplies.
• Keep exercise equipment in an orderly fashion and out of the way of patients to maintain safe conditions in the clinic.
• Daily, weekly and monthly checks of maintenance tasks to stay compliant with IBJI guidelines.
• Act as an extender to the therapists; assist clinicians with carrying out exercise programs for patients including set up on equipment and modalities.
• Communicate with therapist on any observations made during the patient's exercise program.
• Take initiative in assisting clinicians with patient care.
• Print home exercise program for patients under the direction of the clinician.
• Inventory of both clinical and non-clinical materials.
• For clinics that utilize techs for front desk support, follow best practice procedures that involve clerical duties: including but not limited to checking in patients, scheduling appointments, taking co-pays, scanning, answering the phone.
• Provide daily support to the rehab staff and management team.
• Follows HIPAA guidelines by protecting the patient's identity.
• Ability to work with patients regardless of diagnosis, age, or background.
• Maintain a positive attitude in clinic.
• Demonstrates professionalism with prompt work attendance and flexibility with established work hours.
• All other duties as assigned.

Requirements

• Must be a current student or have a High School Degree
• Must be available for 25 hours per week,