Rehab Scheduling Representative- Per Diem

Per diem (scheduled as needed), hours as early as 7:00 AM – 5:30 PM.

Responsibilities

• Provides customer service ensuring customer reception, insurance verification, and referrals.
• Handles order entry, procedure coordination, and scheduling.
• Ensures maintenance of medical records, chart filing, and electronic/computerized documentation.
• Coordinates schedules with other departments to meet customer needs and expectations.
• Supports Rehab Departments in maintaining efficient schedules for clinical teams.
• Provides timely telephone response for patient scheduling using the Paragon Resource Scheduling application.
• Obtains and verifies physician orders for accuracy and compliance, scanning into Horizon Patient Folder via ILE and maintaining original scripts in paper medical records.
• Validates patient demographic information prior to service, including insurance verification, ordering MD, referral/authorization requirements, and patient/guarantor addresses.
• Works closely with Patient Financial Services to ensure compliance and maximum reimbursement.
• Assists in and performs diverse tasks to maintain an efficient and organized office.

Requirements

• Secretarial experience with strong organizational skills.
• Medical background desired.
• High School Diploma or GED required; Associate’s Degree preferred.
• Medical terminology knowledge desired.
• ICD-10/CPT coding experience strongly desired.
• 2–3 years of previous secretary/clerical medical office experience desired.
• 2–3 years of healthcare services scheduling experience preferred.

Pay

Pay Range: $18.34 – $22.00 per hour. Starting rate based on experience.

Schedule

Per diem (scheduled as needed), with shifts as early as 7:00 AM – 5:30 PM.