Rehab Scheduler - Onsite
Patient Scheduling
- Patient identification, registration, and scheduling
- After visit summaries with estimates
- Patient checkout and appointment scheduling
- Procedure and lab scheduling
- Obtaining required signatures and documents from patients
- Full pre-registration of all patients calling to schedule an appointment
- Updating guarantor information and verifying insurance eligibility
- Scheduling services for patients including ancillary and procedure scheduling
- Handling incoming calls, follow-up and referral work queues, and ticket scheduling
Responsibilities
- Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients
- Proficiently and accurately enters data into the permanent electronic health record while talking with patients
- Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes
Qualifications
- Education Qualifications: Not specified
- Key Responsibilities: As described above
- Preferred Qualifications: Previous patient access representative or scheduling experience preferred
Employee Benefits
At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.
Job Location and Shift Details
Essentia Virginia Hospital
Shift Rotation: Day Rotation (United States of America)
Shift Start/End: Day/Day
Hours Per Pay Period: 80
Compensation Range: $17.47 - $23.52 / hour
Union: VA Hospital AFSCME Service Workers (VAHOSPAIDE)
FTE: 1