Regulatory Compliance Specialist

About the role

The position is HYBRID with 1-2 days in office per week and the remaining days working from home - MUST live within reasonable driving distance to Lansing, MI*

Duties & Responsibilities

• Provide compliance assistance via the Compliance Helpline and report on trends, common inquiries, and emerging concerns.
• Develop and deliver compliance-related presentations at educational events and standalone sessions.
• Deliver internal and external presentations on regulatory updates, ensuring complex information is communicated clearly and effectively.
• Develop compliance articles, FAQs, toolkits, checklists and sample resources for member credit unions.
• Monitor and interpret regulatory changes at the state and federal levels; advising leadership on potential impacts to credit union operations.
• Conduct research and analysis on regulatory trends, enforcement actions, and best practices to support proactive compliance planning.
• Foster and strengthen relationships with regulatory and external agencies focusing on DIFS, NCUA and CFPB.
• Collaborate and participate in industry events and calls such as America’s Credit Unions, AACUL and NASCUS. Foster and strengthen relationships with regulatory bodies and external agencies as needed.

Skills & Abilities

• Proven ability to build and maintain strong professional relationships.
• Exceptional written and verbal communication skills; capable of translating complex regulatory content into clear, actionable guidance for non-experts.
• Highly organized with demonstrated ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.
• Collaborative team player with a flexible mindset and a proactive approach to problem-solving.
• Strong attention to detail and effective time management skills.
• Committed to maintaining confidentiality and operating with integrity and professionalism.

Qualifications

• Bachelor’s degree
• Minimum of 3-5 years of experience in a regulatory position.
• A strong understanding of regulations.
• Strong computer skills with work experience in Microsoft Office (Word, Excel, and PowerPoint).
• Credit union or other financial institution background strongly preferred.
• A strong understanding of the credit union system, and state and federal credit union regulatory agencies.
• America’s Credit Unions Compliance Certifications (CUCO and BSACS) preferred.

Total Rewards

• Health Coverage: Medical, dental, and vision insurance; short- and long-term disability; life insurance; HSA and FSA options.
• Retirement Savings: 401(k) plan with 5% company contribution.
• Paid Time Off: Vacation, volunteer time, parental leave, and holidays—including floating holidays for days that matter most to you.
• Compensation Rewards: Discretionary year-end bonuses and annual merit increases based on performance.