Regulatory Compliance Manager

Annual Salary Range: $65,000 - $75,000. The salary range listed is base salary only and does not include years-of-service adjustments. Applicants eligible for years-of-service adjustments may exceed the listed range.

About the role

The Division of Workers’ Compensation offers a dynamic, energetic, and engaging environment focused on operational excellence. The Division is modernizing its internal and external processes, providing an opportunity to contribute to a forward-thinking, fast-moving, and collaborative team. You will help serve the citizens of Missouri in a cooperative and goal-driven environment.

Responsibilities

• Manage the Self-Insurance Unit, including supervising, training, and assisting team members in regulating the Self-Insurance Program.
• Oversee responses to fiscal notes and proposed legislation.
• Ensure the financial solvency of prospective and current self-insured employers and group trusts by reviewing loss runs, income statements, balance sheets, actuarial opinions, and related documents.
• Ensure compliance of self-insured employers and group trusts with the Workers’ Compensation Law and Rules Governing Self-Insurance (8 CSR 50-3.010), covering claims handling, security posting, reporting, reserving, rate setting, and excess policy compliance.
• Provide input and assistance in auditing self-insured employers and group trusts, preparing reports, and resolving consumer complaints and inquiries.
• Participate in implementing or interpreting current and new laws and regulations, and contribute to improving business processes, practices, and claims administration services.
• Support modernization initiatives by explaining regulatory requirements, industry best practices, procedures, and current business and technical processes to achieve efficiency.

Requirements

• Bachelor’s degree and five or more years of relevant experience, including professional or administrative management experience, or nine years of relevant experience.
• Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant.

Qualifications

• Three years of supervisory and/or management experience.
• Specialized degree in business or public administration, insurance, risk management, accounting, finance, or closely related areas.
• Experience in insurance, regulation, solvency, claims handling, underwriting, auditing, investigations, or management of insurance entities.
• One or more of the following property casualty insurance designations: Certified Insurance Counselor (CIC), Certified Risk Manager (CRM), Associates in Risk Management (ARM), Associates in General Insurance (AINS), or Charter Property and Casualty Underwriter (CPCU).
• Experience reviewing loss runs, income statements, balance sheets, and actuarial opinions.
• Proficiency with Microsoft 365 (Word, Excel), Tableau or other data analytics tools, and modern case management systems.

Benefits

The State of Missouri offers an excellent benefits package, including:

• A defined pension plan.
• Generous amounts of leave and holiday time.
• Eligibility for health insurance coverage.

Total compensation extends beyond your paycheck. For a comprehensive view of benefits, visit the Total Compensation Calculator and other applicant resources.