Registration Specialist - Therapy & Wellness Center

Role & Department

Registration Specialist in the Therapy & Wellness Center Department

Hours & Shift

Full-time (1.0 FTE), Day Shift Position, Monday through Friday

Role Responsibilities

• Performs receptionist, patient registration, secretarial, and clerical tasks such as receiving patients, complete patient records and compile statistics.
• Answer telephone calls, take messages, make appointments, prepare daily schedule, type letters, forms and reports.
• Ongoing monitoring for performance improvement programs.
• Facilitates accurate and timely scheduling, including, but not limited to coordination of medical tests.
• Perform tasks to maintain department in a clean, orderly and safe manor.
• Other duties as requested by Therapy Center Director.
• Some prior authorization work may be required.

Qualifications

• Health care professional certification or other demonstrated health care receptionist experience is preferred.
• Demonstrated ability to work with all contacts following strong positive customer service principles.
• Ability to work flexible hours.
• Demonstrated ability to work with multiple services and tasks simultaneously.
• Strong ability to communicate accurately in writing and verbally.
• Strong computer skills and willingness to learn new tasks.

Employee Benefits

• Comprehensive benefits packages available for both part and full-time employees!
• Paid Time Off (PTO) benefits begin to accrue on day one!
• Retirement Plan with matching dollars available!
• Two wellness center facilities that employees are eligible to use free of charge & a minimal fee for spouses!
• Many Employer Sponsored Events held throughout the year to celebrate our employees!

Why Upland Hills Health

• Upland Hills Health (UHH) consistently ranks as a very high performing health care institution in Southwestern Wisconsin.
• Located just 40 minutes from Madison, WI and as well from Dubuque, IA, the area is surrounded by wonderful communities and beautiful scenery.
• For over 100 years, Upland Hills Health has been dedicated to the promise of offering the highest standard of healthcare.
• Our community-minded staff emphasizes providing quality, comprehensive healthcare while offering a comfortable, neighborly welcome to everyone who walks through our doors.
• Here, neighbors care for neighbors!