Registration Specialist - Puyallup

Job Summary

This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead.

Pay and Benefits

New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities.
Benefits Highlights:
- Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover
- 401(k): 3% automatic employer contribution + 3% match
- Annual pay increases
- Full benefits: Medical, dental, vision, life, disability, mental wellness
- For more detailed benefits synopsis visit tranow.com/about/careers

About TRA Medical Imaging

TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values.

Essential Job Functions

• Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
• Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed.
• Collections account payments.
• Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
• Responsible for document scanning and navigating the RIS system.
• Check work email daily.
• Follow the HIPAA privacy and security policies and procedures.

Qualifications

• Education/Work Experience
• High School Diploma or GED equivalency required.
• Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
• Job Knowledge/Skills
• Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
• Working knowledge of CPT codes and the RIS system.
• Use proper phone etiquette and correct grammar.
• Able to demonstrate effective customer service skills.
• Able to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
• Communicate professionally with other medical facilities, patients, and customers.
• Able to provide geographical directions to all outpatient locations.
• Must possess excellent verbal communication skills; good organization skills.
• Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
• Able to manage multiple tasks and carry out instructions effectively.