Registration Specialist II
Facility: Urgent Care Monett, 2200 E Cleveland Ave, Monett, Missouri 65708 • Department: 1589 Patient Registration
About the role
CoxHealth is a leading healthcare system serving 25 counties across Southwest Missouri and Northern Arkansas. The organization includes six hospitals, five ERs, and over 80 clinics. CoxHealth has earned numerous honors for workplace excellence, including being named one of Modern Healthcare’s Best Places to Work five times, one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant‑A Insights Group. It has been acknowledged by Forbes as one of the Best Employers for New Grads and featured in Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Responsibilities
The Registration Specialist assists patients during on‑site registration and arrival for scheduled and unscheduled visits, completes financial clearance functions, collects accurate demographic and insurance information, handles patient financial obligations at the time of service, greets and serves patients and internal team members professionally, and may be required to travel between sites or work extended hours based on department needs.
Requirements
- High school diploma or equivalent (required)
- Preferred: 1‑2 years prior registration experience
Skills
- Proficient in using computers and computer systems
- Excellent customer service skills and ability to work with the public and co‑workers
- Excellent verbal and written communication skills
- Ability to multi‑task in a fast‑paced environment
- Able to work independently and collaboratively in a team
Benefits
Medical, vision, dental, retirement with employer match and more (available for employees working 20+ hours per week). For a comprehensive list, see Benefits | CoxHealth.
Schedule
Scheduled weekly hours: 36 hours (8:00 AM‑8:30 PM); work shift: rotating.