REGISTRATION SPECIALIST, FMFH - ADMITTING

Location: Menomonee Falls, WI (on-site at Froedtert Men Falls Hospital)

FTE: 0.50 (20 hours per week), Shift 2 (1:00 PM – 9:00 PM). Includes every other weekend and rotating holidays. Must be flexible to adjust start/end times as needed.

About the Role

Establishes patient accounts with accurate demographic and financial information to produce clean claims for third-party payors. Ensures all compliance forms are completed and documented on the patient’s account. Coordinates efficient registration of all patients. As front-line staff, you are the first impression of the hospital, so excellent customer service skills are required. Other duties as assigned.

Responsibilities

• Accurately enter and verify patient demographic and financial data.
• Complete and document compliance forms on patient accounts.
• Coordinate patient registrations efficiently.
• Provide excellent customer service to patients and families in all situations.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent (required).
• Minimum of 1 year of office experience (preferred).
• Knowledge of medical terminology and experience with data entry systems, typically gained through 1 year in a healthcare environment (preferred).
• Minimum of 1 year of customer service experience (preferred).

Skills

• Accurate and efficient data entry.
• Strong interpersonal and customer service skills.

Benefits

• Paid time off.
• Growth opportunities: Career Pathways, tuition assistance, and CEU opportunities.
• Academic partnership with the Medical College of Wisconsin.
• Referral bonuses.
• Retirement plan (403b).
• Medical, dental, vision, life insurance, short- and long-term disability.
• Free workplace clinics.
• Employee Assistance Programs, adoption assistance, healthy contributions, and Care@Work.
• Moving assistance and discounts on gym memberships, travel, and other work-life benefits.