Registration Specialist

Job Description

As a Registration Specialist, you will facilitate excellent patient care by supporting and collaborating with the clinic team. You will provide customer service when greeting patients and family, collecting their information, and completing any other pre-visit needs.

• Completes patient registration process and check-in by verifying demographics and insurance information, collecting payments and co-payments, providing intake paperwork, and receiving patient requests for completing paperwork and obtaining medical records.
• Afford day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
• Assists with ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.

Desired/Required Qualifications

• Education: High School diploma or equivalent
• Experience: Preferred one year experience in an outpatient physician practice or healthcare setting.