Registration Specialist

Job Summary

The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities.

Responsibilities

• Obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission.
• Maintaining system work queues.
• Answering the telephone, faxing, scanning, DPM’s, and various other duties assigned by the manager.
• Assisting with System Scheduling, Authorization, & Referrals as needed.
• Ensuring a smooth, timely flow of patients and information to maximize reimbursement for services.
• Working closely with other personnel to deliver quality customer service.
• Maintaining restricted or confidential information from many sources within the Healthcare System.

Requirements

• High School Diploma or equivalent required.
• Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
• Ability to proficiently utilize a computer and software programs is essential.
• Must maintain a professional and courteous manner in dealing with customers and staff in all manners of communication.
• Must demonstrate appropriate and timely independent judgment.

Additional Information

Why Work at Saint Francis? Saint Francis Healthcare System began in 1875 and is recognized nationally for exceptional quality, safety, and patient experience. The system serves more than 715,000 people across five states and has over 300 providers. It is a powerful economic anchor for the communities it serves.

Our Mission: To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ. Our Vision: To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.

Our Values: Integrity, Stewardship, Faith, Hope, Compassion, Excellence, and Dignity. We offer a comprehensive benefits program including health coverage, retirement benefits, and education assistance.