REGISTRATION SPECIALIST

Job Summary

About the role

Performs receptionist duties for a clinic, physician's office, or similar medical facility.

Responsibilities

• Greets and registers patients or other visitors, informs staff of patients' arrival, and directs patients to appropriate department or examination room.
• Gathers and updates patient contact or other personal information.
• Collections and inputs patient insurance information and verifies active coverage or eligibility.
• Collections co-pays or other fees due to the facility.
• Answers and transfers phone calls, schedules appointments, arranges for referrals, or relays messages.
• May perform occasional clerical duties, such as data entry, filing, or photocopying; clerical duties may require experience with medical records or electronic health record systems.

Requirements

• Possesses beginning to working knowledge of subject matter.
• Typically requires a high school diploma and 0 to 1 years of experience.
• Reports to supervisor or department lead.

Qualifications

• Ability to work as part of a team.
• Oral communication skills.
• Customer service skills.
• Ability to meet deadlines.
• Clerical skills.
• Ability to understand and follow directions.

Skills

• Ability to work as part of a team.
• Oral communication skills.
• Customer service skills.
• Ability to meet deadlines.
• Clerical skills.
• Ability to understand and follow directions.

Benefits

Must be free from governmental sanctions involving health care and/or financial practices.

Pay

N/A

Schedule

N/A