Registration/CS
Duration: September – November 2026 • Location: Remote with travel opportunities to camp locations • Hours: Part-time, 15 hours weekly (Monday–Friday)
About the Company
MADE Hoops is the premier grassroots basketball events organization in North America. Founded in 2014, our mission is Maximizing Athletes’ Development and Exposure (MADE). We host 100+ boys and girls basketball events annually, including competitive camps for all ages, middle school and high school tournaments, and the top independent high school circuit in the country. Our alumni include countless McDonald’s All-Americans, NCAA athletes, and NBA stars. In addition to hosting events, MADE Hoops operates a robust commercial division supported by merchandise, brand partnerships, housing, scouting, content, and digital marketing business lines.
About the Role
We are seeking a detail-oriented, energetic, and customer-focused Registration Intern to join our team. In this role, you will play a key part in delivering a seamless check-in, registration, and customer experience for our program directors, coaches, and parents.
Responsibilities
- Operations & Data Entry
- Process Registrations: Input, update, and verify accurate player/coach information in our registration database.
- System Support: Troubleshoot basic registration errors.
- Customer & Guest Relations
- Inquiry Management: Respond promptly and professionally to phone, email, and live inquiries regarding registration steps, fees, and requirements.
- On-Site Check-In (if applicable): Welcome guests at the Team Registration desk during events, manage check-in lines, and provide event or facility directions.
- Issue Resolution: Handle customer requests with empathy and escalate complex registration issues to senior staff when necessary.
Requirements
- College student or recent graduate with a passion for sports.
- Excellent communication skills.
- Self-motivated with a strong work ethic.
Compensation
- College credit for college students.
- Unpaid for recent graduates.