Registration Coordinator (Per Diem)

About the role

The role of the Registration Coordinator is an essential part of the patient facing registration experience by providing support and ensuring each patient encounter is positive, professional, and efficient. The primary function of this role is to create new registrations and check patients in for scheduled and walk-in clinical visits throughout the outpatient setting of the hospital. Support may be needed for Urgent Care, Radiology, and Access Clinic check-ins, operating seven days per week, during both day and evening times.

Seattle Children’s mission is to help every child live the healthiest and most fulfilling life possible. The organization delivers superior patient care, advances pediatric research, and serves as the pediatric and adolescent academic medical center for Washington, Alaska, Montana and Idaho. It is a Magnet‑designated institution guided by core values of Compassion, Excellence, Integrity, Collaboration, Equity and Innovation.

Responsibilities

• Create new patient registrations and check patients in for scheduled and walk‑in clinical visits.
• Support Urgent Care, Radiology, and Access Clinic check‑ins.
• Schedule patient return visit appointments.
• Minimize clinic access delays.
• Effectively communicate with patients and families.
• Inform patients/families of and collect signed consent for care.
• Maintain standards for infection prevention.
• Establish systems and resources to improve processes and efficiency of the patient experience.

Requirements

• High school diploma or equivalent experience.
• Minimum of one (1) year customer service and/or administrative support experience.

Qualifications

• Preferred: Bachelor’s Degree.
• Minimum of three (3) years experience working in a health care setting or related field.
• Significant experience working with the general public in a health care/customer service environment.
• Familiarity with other cultures/bilingual skills.

Benefits

• Medical, dental, and vision plans.
• 403(b) retirement plan.
• Life insurance.
• Paid time off.
• Tuition reimbursement.
• Additional benefits (see website for details).

Pay

Compensation range: $23.73 – $35.59 per hour. This range is based on full‑time employment (2080 hours per year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Note: This compensation range is specific to Seattle; positions located outside of Seattle may be compensated differently.

Schedule

The position operates seven days per week, during both day and evening times.