Registration Coordinator

About the role

This position is eligible for medical, dental, vision, and 401(k). Additional benefits include company-paid life insurance, long-term disability coverage, paid sick and vacation leave, and flexible spending account options.

Key Responsibilities

• Communicate with clients and attendees to provide support and route requests appropriately
• Maintain and update registration databases and internal systems
• Aid with registration website setup, testing, and reporting
• Support preparation of event materials, reports, and client communications
• Aid with onsite event coordination, including registration areas, supplies, equipment, and staffing needs
• Aid with badge creation, attendee communications, and event access processes
• Train temporary event staff and provide onsite support during events
• Monitor reports and maintain data accuracy
• Provide backup support to Registration Account Managers on assigned events

Qualifications

• 1+ years of experience in customer service, administrative support, hospitality, events, or a related field
• Strong written and verbal communication skills
• Excellent organizational skills with the ability to manage multiple tasks simultaneously
• Comfortable working in a client-facing environment and interacting with a variety of personalities
• Strong attention to detail and problem-solving skills
• Ability to work independently while also being a collaborative team member
• Proficiency with Microsoft Office Suite (Word, Excel, Access)
• Experience with databases, CRM systems, or similar tools preferred
• Association, membership, or event experience is a plus but not required
• Degree preferred but not required

Additional Details

• Occasional travel may be required for large-scale events
• Events may require extended hours and being on your feet for long periods of time
• Must be comfortable working in a fast-paced environment with shifting priorities
• Candidates should be confident communicating with clients and representing the organization professionally

Perks

• Casual work environment
• Free onsite parking
• Opportunity for long-term growth within a growing organization
• Exposure to large-scale conferences, meetings, and events
• Collaborative and outgoing team environment