Registration Coordinator
About the role
The role of the Registration Coordinator is an essential part of the patient facing registration experience by providing support and ensuring each patient encounter is positive, professional, and efficient. The primary function of this role is to create new registrations and check patients in for scheduled and walk-in clinical visits throughout the outpatient setting of the hospital.
Responsibilities
- Scheduling patient return visit appointments
- Minimizing clinic access delays
- Effectively communicating with patients/families
- Informing of and collecting signed consent for care
- Maintaining standards for infection prevention
- Establishing systems and resources to improve processes and efficiency of the patient experience
Requirements
- High school diploma or equivalent experience
- Minimum of one (1) year customer service and/or administrative support experience
Qualifications
- Bachelor’s Degree (Preferred)
- Minimum of three (3) years experience working in a health care setting or related field
- Significant experience working with the general public in a health care/customer service environment
- Familiarity with other cultures/bilingual skills
Skills
- Excellent communication skills
- Attention to detail
- Ability to multitask and prioritize tasks efficiently
- Strong organizational skills
Benefits
Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more.
Pay
Compensation Range: $23.15 - $34.73 per hour
Schedule
Operates seven days per week, during both day and evening times.
About Us
Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE
Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.
U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.
As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation.
Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community.
The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.