Registration Clerk - Patient Access - Full Time

About the role

The Registration Clerk performs general clerical tasks regarding patient registration, point of service collections, determining insurance eligibility and co-pay/deductibility information, as well as all other job-related duties as assigned.

Responsibilities

• Greet patients and visitors, determine purpose of visit, providing appropriate direction
• Notify clinical staff or department of patient/visitor presence as needed
• Collect patient demographic information, inputting data into EMR accurately
• Complete registration information into EMR accurately and efficiently
• Verify insurance information and allowable benefits for services
• Determine method of payment for services
• Collect payment from patients for copayments, deductibles and private pay visits
• Organize charts and in manner appropriate to department
• Enter IP/SWB/OP admissions as needed for specific departments
• Complete and maintain required manual/EMR patient logs as required for specific departments
• Answer phones, transferring calls if needed in a timely manner
• Aid as needed with special projects, assignments or other duties as assigned

Qualifications

• High School Graduate or equivalent preferred
• Previous clerical experience, preferable in a healthcare setting
• Proficiency in MS Word and data entry
• Good Communication and Listening Skills
• Must be able to speak, read and write the English language