Registration Clerk

Thursday, Friday, Saturday 9am - 9:30pm

About the role

The TriState Health Registration Clerk coordinates an effective, efficient admission process for all patients by receiving referrals, gathering and verifying pertinent information, and completing necessary procedures to pre-register and admit inpatients and/or outpatients. The position compiles and inputs statistical information into appropriate hospital systems, screens and routes hospital phone calls, and verifies insurance and identity of patients. Excellent customer service skills are essential. May work under stressful circumstances at times. Must meet established attendance standards and adhere to hospital/department dress code, including wearing an ID badge. May be required to work weekdays and/or weekends, evenings and/or night shifts, and may be required to work on religious and/or legal holidays.

Requirements

• High school diploma or equivalency (GED) required
• Medical terminology and previous healthcare experience preferred but not required
• 1 to 2 years customer service experience preferred
• Experience with general office equipment: fax, telephone, copy machine, computer

Skills

• Strong organizational skills and ability to prioritize tasks
• Ability to assess and observe patients
• Ability to communicate face-to-face and via telephone with patients, families, physicians, and co-workers
• Ability to type and use telephone
• Working knowledge of medical terminology
• Ability to identify and solve problems independently
• Excellent computer skills and the ability to adapt to various programs/systems

Benefits

• Paid Time Off
• Paid Sick Leave
• Medical, Vision, and Dental
• Retirement 403(b) with matching contributions
• Life Insurance
• Employee Assistance Program
• Flexible Health Spending Account and Dependent Care Spending Account
• Tuition Reimbursement
• Employee Wellness Program

About TriState Health

TriState Health is a not-for-profit, critical access hospital and medical campus, community owned and operated since 1955. As the largest employer in Asotin County, TriState remains committed to the mission of caring for the community and ensuring, “Your Health Is Our First Priority.” Serving an 8-county region in Washington, Idaho, and Oregon, TriState Health continues to receive awards for excellent service to the community such as “2025 Get with the Guidelines Gold in Rural Stroke” and “1 of 6 Top Recommended Hospitals in Washington State.” TriState proudly promotes a 4:1 nurse-to-patient ratio, with an even lower ratio for critical care patients.

Located in Clarkston, WA, and nestled within the Lewis Clark Valley—a hidden gem found at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America’s deepest river gorge—the area offers a mild climate and a four-season environment with a wide variety of year-round family-friendly activities. Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more. Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley.

Mission

Your Health Is Our First Priority!

Vision

We place the healthcare needs of our community first by partnering to bring care beyond our walls through innovative technology and collaboration. We are a regional healthcare leader and employer of choice, delivering the highest quality of care to facilitate health, healing, and wellbeing throughout our community and those we touch.

Values

• Quality: Through teamwork, we strive to continuously improve our quality of care and service.
• Compassion: We are the caretakers of our community and treat each patient, partner, and team member with a tender touch and an unparalleled level of care.
• Respect: We create a culture of respect by engaging professional staff who demonstrate respect for each other, our patients, and their families.
• Collaboration: We seek healthy partnerships—both within and outside our walls—to build teams that deliver the highest quality of care.
• Innovation: We embrace and integrate new ideas and technology to improve our community’s health and wellness.