REGISTRATION CLERK

About Cooper University Health Care Cooper University Health Care is a leading academic health system affiliated with Cooper Medical School of Rowan University. Cooper, headquartered in Camden, New Jersey, has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings. Cooper has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers. Cooper operates MD Anderson Cancer Center at Cooper as well as three hospitals – its 663-bed flagship Cooper University Hospital in Camden, its 229-bed Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital in Camden. Cooper University Hospital in Camden is the only Level 1 trauma center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for six years. More than 2.54 million patients visit Cooper’s facilities annually. Cooper’s ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore. Cooper was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

About the role

A registration clerk is responsible for providing extraordinary customer service while assisting patients at all phases of the intake process, verifying medical information and collecting insurance information, answering questions and performing other administrative and clerical tasks.

Responsibilities

• Greets patients and directs patients to appropriate areas.
• Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments.
• Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy.
• Files all charts for Health Information Management and Information Systems in alphabetical order, maintaining a neat and orderly work area.
• Processes placement of patients using bed availability, special requests and criteria for specialty areas.
• Answers phone, records messages, and performs related duties as directed.

Requirements

• Previous data entry or typing experience with knowledge of basic office equipment required.
• Interpersonal skills must be well-developed.
• Must possess the initiative and the ability to set and achieve high standards of performance.
• Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment.
• Must exhibit good telephone and clerical skills and the ability to communicate clearly and effectively, both orally and in writing.
• Ability to learn specific job duties and complete detailed work assignments in a timely fashion.

Qualifications

High School graduate or equivalent.