REGISTRATION CLERK

Short Description

A registration clerk is responsible for providing extraordinary customer service while assisting patients at all phases of the intake process, verifying medical information and collecting insurance information, answering questions and performing other administrative and clerical tasks.

Responsibilities

• Greets patients and directs patients to appropriate areas.
• Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments.
• Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy.
• Files all charts for Health Information Management and Information Systems in alphabetical order, maintaining a neat and orderly work area.
• Processes placement of patients using bed availability, special requests and criteria for specialty areas.
• Answers phone, records messages, and performs related duties as directed.

Requirements

• Previous data entry or typing experience with knowledge of basic office equipment required.
• Interpersonal skills must be well-developed.
• Must possess the initiative and the ability to set and achieve high standards of performance.
• Able to make progress on multiple assignments under time constraints and handle a fast-paced environment.
• Must exhibit good telephone and clerical skills and the ability to communicate clearly and effectively, both orally and in writing.
• Ability to learn specific job duties and complete detailed work assignments in a timely fashion.

Qualifications

• High School graduate or equivalent

Skills

• Data Entry
• Customer Service
• Office Equipment Knowledge
• Interpersonal Skills
• Time Management
• Communication Skills
• Learning New Tasks

Benefits

• Comprehensive Employee Benefits Program
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Retail Discounts
• Early Education Center Discount
• Affordable Working Conditions
• Professional Development Opportunities

Cooper University Health Care

• Equal Opportunity Employer
• Supports Veterans
• Community Involvement
• Education Programs
• Nursing Opportunities
• Job Fairs
• Career Events
• Authorization Specialist + Surgical Scheduler Hiring Event