Registration Clerk

About the role

Citizens Health is recruiting a registration clerk to work full-time in our hospital admissions office.

Responsibilities

• Complete patient registrations and pre-registrations.
• Complete temporary registrations, distribute mail and patient information and update pre-registrations.
• Schedules patient appointments.
• Completes other duties as assigned.
• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Check in patients, verifies and updates necessary information in the medical record.
• Aid patients with ambulatory difficulties.
• Maintain appointment book and follows office scheduling policies.
• Answer telephone, screen calls, take messages, and provide information.
• Screen visitors and respond to routine requests for information.
• Complete other duties as assigned.

Requirements

• High school diploma or GED.
• Computer skills.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to communicate clearly.

Qualifications

• Customer service experience preferred.
• Medical experience preferred, but not required.

Skills

• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Self-starter who takes initiative, is open minded and a team player.
• Positive attitude with good energy.
• Create a positive, supportive working atmosphere.
• Display integrity and accountability.
• Accept and respond to constructive criticism and suggestions and strives for self-improvement.
• Adhere to organization policies and procedures.
• Arrive at work on time and when scheduled.
• Demonstrate flexibility, initiative and ingenuity in performing job tasks.
• Display professional conduct and maintains professional appearance.
• Display behavior that reflects the image of the institution.

Benefits

• Medical, dental and vision insurance available.
• Pre-Tax and Roth Contributions.
• Automatic 6% salary deferral upon employment.
• Regular and matching contributions after one-year and 1,000 hours worked.
• Provides Life, Accidental Death and Dismemberment Insurance.
• Full-time coverage - equal to two times employees annual income.
• Part-time coverage - one-time annual income.
• Differential and Certification Pay.
• Eligible employees receive shift, weekend and holiday differential pay.
• Other Benefits.
• Paid time off.
• Student Loan reimbursement.
• On-site child care services.
• Funeral leave.
• Health Savings Account.
• Dependent, Medical and Limited Purpose Flexible Spending Accounts.

Pay

Pay Range: dependent upon experience.

Schedule

Days: Monday through Friday
Hours: open 6:45AM thru 5:00 PM, shift may vary