Registrar's Success Coach

Position Summary

This job opening is for a Registrar’s Success Coach, which is a part-time position in the Registrar’s Office. Success coaches work in the Registrar’s Solution Center (RSC), our student-facing help desk. This team assists students, staff, faculty, and third parties who need help with registration, graduation, and records–for example, helping with a name or address change, providing an official transcript, or answering questions about when and how to register for the next semester. We serve our customers in person as well as by email and phone. We will provide plenty of training, and new employees are supported by the RSC senior leads. We are looking for team members who like helping others, feel comfortable with technology, and are willing to learn.

Required Qualifications

• Good written and oral communication skills.
• Basic computer skills, including Google Suite and Microsoft Excel.
• Commitment to supporting higher education.
• Good customer service skills.
• Positive attitude and willingness to learn.

Preferred Qualifications

• Work Study eligible preferred. If you are unsure if you are eligible for the Federal Work Study Program, contact the Financial Aid office at 801-626-7569.

Background Check

No

ADA Essential Job Functions

• Bending body downward and forward by bending spine at the waist.
• Bending legs at knee to come to a rest on knee or knees.
• Bending the body downward and forward by bending leg and spine.
• Moving about to accomplish tasks, particularly for long distances or moving from one work site to another.
• Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
• Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
• Expressing or exchanging ideas.
• Ability to receive detailed information with or without assistance.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

Physical Requirements

• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever.
• Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work.

Visual Acuity Requirements

• Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading.
• Required to have close visual acuity to inspect small defects, small parts at distances close to the eye.

Conditions Subject to the Worker

None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).