Registrar Representative , PRN
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job posting.
The posting includes:
- Employment Type: Part time
- Shift Description: This position is a part time; PRN with open availability which includes through the week as well as weekends.
- There are no benefits that is aligned with this position.
- Provides patient focused customer service.
- Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
- Provides general information to hospital users, patients, families & physician offices.
- Note: “patients” refers to patients, clients, residents, participants, customers, members
- Essential Functions
- Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
- Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports.
- Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
- Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
- Functional Role (not inclusive of titles or advancement career progression)
- PAR I Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.
- PAR II Performs PAR I role & is cross trained & performs activities in Pre-Service, Emergency Department & / or Bed Desk. Additional minimum qualifications: Minimum of two (2) years hospital registration or insurance verification experience upon hire. Knowledge of medical terminology, diagnostic coding & procedural coding required. Ability to explain insurance benefits.
- Patient Access Account Specialist Additional minimum qualification of two plus (2+) years hospital registration or insurance verification experience. Uses specialized knowledge to support key areas of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization’s strategic objectives. Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge. Responsible for analyzing, processing & editing for correctness based on payer guidelines. Resolves items & ensures claims are billed accurately. Processes payments timely.
- Minimum Qualifications: High school diploma or equivalent. HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
- Additional Qualifications (nice To Have): Medical terminology required & knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorization
- Our Commitment: Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
- We are an Equal Opportunity Employer... (EEO boilerplate) - remove.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So remove the EEO paragraph.
We need to include sections only when posting has real specific content. We have content for:
- About the role? Could be the introductory description: Employment type, shift description, no benefits, patient focused customer service, registration functions, etc. That could be "About the role". Provide prose.
- Responsibilities: The essential functions list: patient focused customer service, registration & insurance verification, collects payments, provides general information, etc. Also the subpoints under Work Focus, Process Focus, Data Management & Analysis, Functional Role details. Those could be responsibilities.
- Requirements/Qualifications: Minimum Qualifications, Additional Qualifications, PAR I/II etc. Could be "Qualifications" or "Requirements". We need to decide.
- Skills: maybe mention knowledge of medical terminology, diagnostic coding, procedural coding, ability to explain insurance benefits, data analysis, etc.
- Benefits: posting says "There are no benefits that is aligned with this position." That's a statement about benefits. Should we include a Benefits section? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state that there are no benefits aligned with this position. That is a statement about benefits (none). Should we include a Benefits section? It says "never create ... Benefits sections unless the posting actually states them." It does state something about benefits (none). So we could include a Benefits section with that statement. However, we should avoid filler like "not specified". This is specific: "There are no benefits that is aligned with this position." So we can include a Benefits section with that sentence.
- Pay: Not mentioned. So no Pay section.
- Schedule: Shift description includes part time PRN with open availability includes weekdays and weekends. That's schedule info. So we can include a Schedule section.
Thus sections: About the role, Responsibilities, Requirements (or Qualifications), Skills, Benefits, Schedule.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information, not invent or summarize away detail. So we need to include all details.
We need to avoid duplication. We'll need to parse and consolidate.
Let's extract content:
**About the role** (intro):
- Employment Type: Part time
- Shift Description: This position is a part time; PRN with open availability which includes through the week as well as weekends.
- There are no benefits that is aligned with this position.
- Provides patient focused customer service.
- Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
- Provides general information to hospital users, patients, families & physician offices.
- Note: “patients” refers to patients, clients, residents, participants, customers, members
That's a lot; could be split into About the role and Responsibilities. But we need to avoid duplication.
Maybe About the role: brief overview: Employment type, shift, no benefits, patient focused customer service, registration & insurance verification, etc. Responsibilities: more detailed duties like Work Focus, Process Focus, Data Management & Analysis, Functional Role specifics.
But we need to preserve all info; we can split but ensure no duplication.
Let's decide:
**About the role** (prose):
- Employment Type: Part time
- Shift: PRN with open availability (weekdays and weekends)
- No benefits aligned with this position.
- Provides patient-focused customer service.
- Performs outpatient and/or inpatient registration and insurance verification; collects patient financial liability payments; ensures patients meet financial requirements (Medicare medical necessity, payer pre-certifications, referrals).
- Provides general information to hospital users, patients, families, and physician offices.
- Note: “patients” refers to patients, clients, residents, participants, customers, members.
That seems fine.
**Responsibilities** (list):
We can list bullet points from Essential Functions sections:
- Knows, understands, incorporates & demonstrates Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. (Our Trinity Health Culture)
- Work Focus:
- Researches, collects & analyzes information.
- Identifies opportunities, develops solutions, & leads through resolution.
- Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
- Responsible for distribution of analytical reports.
- Process Focus:
- Utilizes multiple system applications to perform analysis, create reports & develop educational materials.
- Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
- Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
- Data Management & Analysis:
- Research & compiles information to support ad-hoc operational projects & initiatives.
- Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
- Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
- Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
- Functional Role:
- PAR I: Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.
- PAR II: Performs PAR I role & is cross trained & performs activities in Pre-Service, Emergency Department & / or Bed Desk. Additional minimum qualifications: Minimum of two (2) years hospital registration or insurance verification experience upon hire. Knowledge of medical terminology, diagnostic coding & procedural coding required. Ability to explain insurance benefits.
- Patient Access Account Specialist: Additional minimum qualification of two plus (2+) years hospital registration or insurance verification experience. Uses specialized knowledge to support key areas of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization’s strategic objectives. Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge. Responsible for analyzing, processing & editing for correctness based on payer guidelines. Resolves items & ensures claims are billed accurately. Processes payments timely.
We could also include the Minimum Qualifications and Additional Qualifications under Requirements or Qualifications.
**Requirements / Qualifications** (list):
- Minimum Qualifications:
- High school diploma or equivalent.
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
- Additional Qualifications (nice to have):
- Medical terminology required & knowledge of diagnostic & procedural coding.
- Insurance verification with the ability to explain benefits, secure necessary authorization.
- PAR I: Minimum one (1) year customer service experience. Patient Access experience preferred.
- PAR II: Minimum of two (2) years hospital registration or insurance verification experience upon hire. Knowledge of medical terminology, diagnostic coding & procedural coding required. Ability to explain insurance benefits.
- Patient Access Account Specialist: Minimum of two plus (2+) years hospital registration or insurance verification experience.
We might combine overlapping.
**Skills** (list):
- Patient-focused customer service.
- Outpatient &/or inpatient registration & insurance verification.
- Collecting patient financial liability payments.
- Ensuring patients meet financial requirements (Medicare medical necessity, payer pre-certifications, referrals).
- Providing general information to hospital users, patients, families, physician offices.
- Research, collect, analyze information.
- Identify opportunities, develop solutions, lead through resolution.
- Collaborate on performance improvement activities.
- Distribute analytical reports.
- Utilize multiple system applications for analysis, reports, educational materials.
- Knowledge of Trinity Health policies, practices, processes.
- Knowledge of departmental processes & procedures; ability to acquire new knowledge.
- Data management & analysis: synthesize, analyze data, provide summaries, graphical presentations, trends, recommendations, impact on business strategy.
- Leverage program & operational data & measurements to define progress, ROI, impacts.
- Working knowledge of applicable
- for any list of duties/requirements/benefits. Use
for prose. We need to preserve all substantive information, not invent or summarize away detail. So we need to include all details. We need to avoid duplication. We'll need to parse and consolidate. Let's extract content: **About the role** (intro): - Employment Type: Part time - Shift Description: This position is a part time; PRN with open availability which includes through the week as well as weekends. - There are no benefits that is aligned with this position. - Provides patient focused customer service. - Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. - Provides general information to hospital users, patients, families & physician offices. - Note: “patients” refers to patients, clients, residents, participants, customers, members That's a lot; could be split into About the role and Responsibilities. But we need to avoid duplication. Maybe About the role: brief overview: Employment type, shift, no benefits, patient focused customer service, registration & insurance verification, etc. Responsibilities: more detailed duties like Work Focus, Process Focus, Data Management & Analysis, Functional Role specifics. But we need to preserve all info; we can split but ensure no duplication. Let's decide: **About the role** (prose): - Employment Type: Part time - Shift: PRN with open availability (weekdays and weekends) - No benefits aligned with this position. - Provides patient-focused customer service. - Performs outpatient and/or inpatient registration and insurance verification; collects patient financial liability payments; ensures patients meet financial requirements (Medicare medical necessity, payer pre-certifications, referrals). - Provides general information to hospital users, patients, families, and physician offices. - Note: “patients” refers to patients, clients, residents, participants, customers, members. That seems fine. **Responsibilities** (list): We can list bullet points from Essential Functions sections: - Knows, understands, incorporates & demonstrates Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. (Our Trinity Health Culture) - Work Focus: - Researches, collects & analyzes information. - Identifies opportunities, develops solutions, & leads through resolution. - Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. - Responsible for distribution of analytical reports. - Process Focus: - Utilizes multiple system applications to perform analysis, create reports & develop educational materials. - Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. - Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. - Data Management & Analysis: - Research & compiles information to support ad-hoc operational projects & initiatives. - Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. - Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. - Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. - Functional Role: - PAR I: Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. - PAR II: Performs PAR I role & is cross trained & performs activities in Pre-Service, Emergency Department & / or Bed Desk. Additional minimum qualifications: Minimum of two (2) years hospital registration or insurance verification experience upon hire. Knowledge of medical terminology, diagnostic coding & procedural coding required. Ability to explain insurance benefits. - Patient Access Account Specialist: Additional minimum qualification of two plus (2+) years hospital registration or insurance verification experience. Uses specialized knowledge to support key areas of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization’s strategic objectives. Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge. Responsible for analyzing, processing & editing for correctness based on payer guidelines. Resolves items & ensures claims are billed accurately. Processes payments timely. We could also include the Minimum Qualifications and Additional Qualifications under Requirements or Qualifications. **Requirements / Qualifications** (list): - Minimum Qualifications: - High school diploma or equivalent. - HFMA CRCR or NAHAM CHAA required within one (1) year of hire. - Additional Qualifications (nice to have): - Medical terminology required & knowledge of diagnostic & procedural coding. - Insurance verification with the ability to explain benefits, secure necessary authorization. - PAR I: Minimum one (1) year customer service experience. Patient Access experience preferred. - PAR II: Minimum of two (2) years hospital registration or insurance verification experience upon hire. Knowledge of medical terminology, diagnostic coding & procedural coding required. Ability to explain insurance benefits. - Patient Access Account Specialist: Minimum of two plus (2+) years hospital registration or insurance verification experience. We might combine overlapping. **Skills** (list): - Patient-focused customer service. - Outpatient &/or inpatient registration & insurance verification. - Collecting patient financial liability payments. - Ensuring patients meet financial requirements (Medicare medical necessity, payer pre-certifications, referrals). - Providing general information to hospital users, patients, families, physician offices. - Research, collect, analyze information. - Identify opportunities, develop solutions, lead through resolution. - Collaborate on performance improvement activities. - Distribute analytical reports. - Utilize multiple system applications for analysis, reports, educational materials. - Knowledge of Trinity Health policies, practices, processes. - Knowledge of departmental processes & procedures; ability to acquire new knowledge. - Data management & analysis: synthesize, analyze data, provide summaries, graphical presentations, trends, recommendations, impact on business strategy. - Leverage program & operational data & measurements to define progress, ROI, impacts. - Working knowledge of applicable