Registrar Clerk - CCC

About the role

The Registrar Clerk provides student records and administrative support for the Registrar. This role involves interacting with staff, students, and external parties regarding student records content, and is responsible for adhering to campus academic compliance including procedures, records, and process integrity. Associates are expected to display professionalism and uphold Concorde's Mission and core values of respect for the individual, integrity, teamwork, customer service, and achievement.

Responsibilities

• Assist with maintenance of student files/records
• Scan required documents into DocuWare
• While working with student records, ensure security of the physical and/or electronic record
• Enter data regarding various student records as assigned by the Registrar (e.g., scheduling, attendance, grades, COS')
• Prepare documents as assigned
• Assist in the reconciling of Exceptions
• Assist with investigating and resolving records in current Student Management System
• Ensure that documentation for policy exceptions is maintained
• Ensure that documentation for policy adherence is maintained
• Other duties as assigned

Qualifications

• High School diploma or equivalent required; Associate's degree or higher preferred
• Student Management Systems experience a plus (e.g., CampusNexus)
• Strong attention to detail
• Strong organizational skills
• Proficiency in Microsoft Office products
• Excellent customer service skills

Skills & abilities

• Ability to communicate, think, learn, and reason
• Ability to use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Ability to safely ambulate and/or maneuver when on-site at Company locations
• Ability to demonstrate and utilize active listening, inductive reasoning, information ordering, and category flexibility
• Ability to use good judgment, problem-solving, and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand, and apply information and data as it relates to essential functions of the position
• Ability to foster long-term relationships with stakeholders

Pay

$15.00 - $17.00

Benefits

• Health, vision, and dental coverage for you and your dependents
• Health plan eligibility starts first of the month following completing one full month of employment
• Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement matching: 50% match on the first 6% of your contributions after 90 days
• Paid parental leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Pet insurance through ASPCA
• Tuition waiver after 6 months of employment for you and your immediate family offered at UTI and Concorde campuses

Work environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. This position is designated as onsite. Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment, and must also be able to adhere to site-specific safety procedures.