Clerk/Registrar

About the role

Performs general clerical and receptionist duties supporting the patient care unit, including preparing, compiling and maintaining records in nursing unit.

Responsibilities

• Greets, interviews and registers patients or their representative.
• Verifies patient, guarantor, subscriber and insurance information and enters same into department computer system.
• Completes required forms for patient registration.
• Obtains, secures and witnesses required consents/signatures.
• Provides information regarding Advance Directives, Patient Bill of Rights and Notice of Privacy Practices.
• Completes questionnaire regarding Advance Directives for the patient's medical record.
• Attaches vouchers to lab specimens and arranges transport to lab, as required.
• Performs final chart review, incorporates loose sheets and ensures that the entire chart assembly is completed on discharge.
• Facilitates patient transfers to Emergency department, as required.
• Answers phones courteously, responds to requests for information, directs calls or takes messages, files, photocopies, faxes information, maintains bulletin boards, etc.
• Performs receptionist duties for clinic.
• Reviews and maintains daily attendance log.
• Informs clinical team member of pending appointments.
• Photocopies and maintains supply of pertinent forms specific to unit.
• Reports all equipment needing repair and initiates work orders.
• Performs related duties as required.

Qualifications

• High School Diploma or equivalent, required.
• Minimum of one (1) year related registration/clerical experience with public contact, required.
• Typing 35 wpm, required.
• Good interpersonal skills to deal courteously with patients, families, physicians and all levels of hospital personnel, required.