Registered Private Wealth Client Associate

About the role

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. We specialize in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. As a Wealth Management Client Associate, you will provide client service support to potentially multiple Financial Advisors (FAs), serving as the primary point of contact to address all service needs of their clients.

Responsibilities

• Provides excellent client service by educating clients on all of the bank's service and banking offerings.
• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests.
• Assists with aligning practices with the bank's policies and procedures to support operational excellence, protect clients, and manage risk.
• Identifies, deepens, and maintains client relationships by emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices.
• Supports day-to-day team activities, including covering roles during absences or seasonal increases, while maintaining a client-first mindset.

Requirements

• Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66). If these licenses are not currently held, they must be obtained within a specified timeframe if hired into a registered job code.
• Possesses advanced industry knowledge and an understanding of investment products.
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
• Demonstrates a client-centric mindset, always acting in the best interest of the client.
• Has the ability to learn and adapt to new information and technology platforms.

Qualifications

• High School Diploma / GED / Secondary School or equivalent (minimum education requirement).
• Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience (desired).
• Comfortable operating in a fast-paced environment with changing and evolving responsibilities.
• Detail-oriented with a commitment to continuous learning and professional growth.
• Exhibits sound judgment and discretion when handling sensitive information.
• Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
• Demonstrates professional verbal and written communication skills.

Skills

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications

Schedule

1st shift (United States of America), 37.5 hours per week.

Internal employees currently working from home are eligible to apply but may be required to work onsite if selected, in accordance with the Workplace Excellence policy. FDIC and FINRA regulations may restrict or prohibit hiring individuals with certain specified criminal histories for this position.