Registered Private Wealth Client Associate

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Specializing in goals-based wealth management—including planning for retirement, education, legacy, and other life goals—Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through personalized advisory relationships. Trust is built on transparency, with advisory teams leveraging Merrill’s investment insights and the banking convenience of Bank of America.

Merrill fosters an in-office culture with role-specific flexibility, empowering employees to bring their whole selves to work. The team values diversity in thought, background, and experience, creating a resilient, results-driven community.

About the role

This role provides client service support to one or more Financial Advisors (FAs), aligning with enterprise strategic objectives, operational excellence goals, and client advocacy. You will serve as the primary point of contact for clients, addressing their service needs while customizing solutions to meet their specific requirements.

Responsibilities

• Deliver excellent client service by educating clients on the bank’s service and banking offerings.
• Ensure timeliness, accuracy, and completeness in client materials, and follow up on all client and FA requests.
• Align practices with bank policies and procedures to support operational excellence, protect clients, and manage risk.
• Identify, deepen, and maintain client relationships by promoting the bank’s offerings and integrating banking into daily practices.
• Support day-to-day team activities, including covering roles during absences or seasonal demand increases, with a client-first mindset.

Requirements

• Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (Series 63 and 65 accepted in lieu of 66). If these licenses are not held, they must be obtained within a specified timeframe for registered roles.
• Advanced industry knowledge and understanding of investment products.
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results.
• Client-centric mindset, always acting in the best interest of the client.
• Ability to learn and adapt to new information and technology platforms.

Qualifications

• Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
• Comfortable operating in a fast-paced environment with evolving responsibilities.
• Detail-oriented with a commitment to continuous learning and professional growth.
• Sound judgment and discretion when handling sensitive information.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
• Strong professional verbal and written communication skills.

Skills

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral and Written Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification

Schedule

1st shift (United States of America), 37.5 hours per week.