Registered Pharmacy Technician

About the role

We are looking for a Registered Pharmacy Technician with a patient outreach mindset to join our incredible Affirming Care Pharmacy team in San Antonio, TX.

Responsibilities

• Driving Patient Outreach & Engagement
  • Owning high-volume outbound calls and texts to reach patients at key points in their care journey (new prescriptions, refill follow-ups, lapsed patients)
  • Providing exceptional patient support across all communication channels: phone, SMS, email, and secure messaging
  • Navigating insurance challenges with patients and proactively identifying solutions
  • Maintaining consistent follow-up until contact is made and next steps are confirmed
• Supporting Prescription & Pharmacy Operations
  • Creating and updating patient profiles and maintaining internal pharmacy databases
  • Executing the end-to-end prescription process: preparing, filling, labelling, dispensing, packaging, and shipping
  • Verifying prescription information is complete and accurate prior to processing
  • Ensuring accuracy and safety by performing final checks on new and refill prescriptions, confirming each step in the dispensing process has been completed correctly
  • Maintaining an efficient, safe, and tidy dispensary
  • Ensuring every request is processed accurately and in accordance with Board of Pharmacy regulation

Requirements

• A license as a Registered Pharmacy Technician (in good standing) with the Texas State Board of Pharmacy
• 1+ years of experience in community/mail-order pharmacy as a Registered Pharmacy Technician
• Flexibility to work different shifts, including potentially weekends and evenings
• Knowledge and efficiency of all aspects of pharmacy software (data entry, billing, report generating, and troubleshooting)

Qualifications

• A positive attitude, a strong sense of urgency and a team player mentality
• Enjoyment in performing a variety of tasks daily
• The ability to set priorities, manage time effectively, and be detail oriented
• Active listening and strong communication skills (written and verbal)

Skills

• Experience working within the 340B program
• Experience working with PioneerRx
• Fluency in Spanish

Benefits

• $45,000 - $52,000 USD a year (equivalent to $21.63-$25.00 per hour)
• Work flexibly within a team that's remote friendly; we believe that work should fit around your life
• 20 vacation days and a team that will remind you to use them!
• Annual winter break closure
• Comprehensive medical, dental, and vision care from your first day of work—we cover 100% of your premiums, with coverage available for dependents
• 8 health/sick days
• Extended mental health coverage
• $20,000 of lifetime coverage for gender-affirming care and procedures (Canada)
• $500 learning fund to use towards courses and other professional development
• Our unique People Potential program, in which you'll partner with your manager to identify opportunities to grow and achieve your full potential

Pay

The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed—see our other exciting benefits below!

Schedule

Ability to commute to 13331 Nacogdoches Road, San Antonio, TX 78217. Affirming Care Pharmacy is currently open Monday to Friday from 9:00 AM to 5:00 PM. As we continue to grow, our hours of operation may expand to include evenings and weekends in the near future.