Registered Nurse (RN Triage & Support)

About the role

Axia Women's Health is the nation's largest community-based, integrated women's health network, serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. With over 400 providers across nearly 150 locations, Axia delivers OB/GYN care, breast health, high-risk pregnancy care, urogynecology, behavioral health, and fertility services. The network has been recognized as the #1 Physician Practice for Women's Health by Castle Connolly and certified as a Great Place to Work for five consecutive years.

This position is for a Registered Nurse (RN) - Triage & Support at the Center for Breast Health.

Schedule

Monday–Friday, 8:00 AM – 5:00 PM

Responsibilities

• Responds to patient inquiries via phone and electronic messaging, providing clinical triage and guidance in accordance with established nursing protocols.
• Accurately documents symptoms, nursing assessments, advice given, and patient responses in the EMR.
• Communicates results of laboratory and imaging tests as directed by the provider, including patient education and follow-up instructions.
• Collaborates with physicians and advanced practice providers to determine appropriate clinical actions based on patient concerns and symptoms.
• Processes medication refill requests in accordance with provider direction and practice protocols.
• Supports care coordination by managing patient follow-up needs, referral communications, and scheduling logistics.
• Performs nursing tasks such as vital signs, injections, and phlebotomy as needed to support patient care delivery.
• Maintains awareness of and adherence to clinical policies, procedures, and protocols to promote consistent and safe patient care.
• Participates in quality improvement initiatives and contributes to a positive team-based care environment.
• Other duties as assigned.

Skills

• Strong clinical assessment and decision-making skills
• Proficiency in documenting within an electronic medical record (EMR) system
• Excellent communication and interpersonal skills
• Ability to manage competing priorities and function in a fast-paced environment
• Competency in phlebotomy and standard nursing procedures

Requirements

• Graduate of an accredited nursing program required
• Current and unrestricted Pennsylvania RN license
• Minimum of 1 year experience in an outpatient clinical setting
• Active CPR certification required
• Previous experience with eClinicalWorks (EMR) strongly preferred
• Experience in ObGyn/Women's Health beneficial
• Understanding of lab order sets and CPT coding a plus
• Ability to work at satellite locations as needed

Pay

$30 – $37 per hour (estimated budgeted range; final offers based on skill set, experience, location, qualifications, and other job-related factors)

Benefits

• Full-time benefit eligibility with benefits beginning the first of the month after start date
• Choice of multiple medical insurance plans
• Additional insurance options: dental, vision, supplemental life insurance, FSA, HSA with employer contribution, identity theft, long-term care, pet insurance
• 401(k) matching
• Generous PTO with additional time off for volunteering
• Axia-paid life insurance, short-term and long-term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discounts on hotels, theme parks, gym memberships, and more through the Great Works Perks Program