Registered Nurse (RN) - Case Manager

Facilitation of Care

This is done through early identification and thorough assessment of the patient’s need/preferences and resources available.

Determines the appropriate level of care and coordinates the interdisciplinary treatment and plan of care.

Monitors the progress towards the goals of the plan and alerts the health care team to potential revisions to the plan in response to the changes in the patient needs and condition.

Trairs telephone calls and responds to patients and families and other members of the healthcare teams questions that are within a registered nurse’s scope of practice.

Communicates information to the health care team and those involved in the treatment and patient’s care.

Advocates on behalf of patients/families and caregivers for service access and insurance benefits within the constraints of regulations, and for the protection of the patient’s health, safety and rights.

Recognizes situations that require referrals to Quality, Risk Management, or Patient and Family Relations and discusses with leadership.

Evaluates the options available and balances cost and quality to assure the optimal clinical and financial outcomes.

Progression of Care

Facilitates progression to appropriate levels of care.

Evaluation and Improvement

Evaluates patient outcomes affected by the care management process for improvement opportunities.

Identifies potential for and participates in quality improvement initiatives within the clinical setting or other organizational committees.

Research and Protocols

Works with the clinical research to coordinate care for patients on complex protocols.

Qualifications

• Graduate from an accredited Nursing Program required.
• Bachelor's degree (or matriculated into a Bachelor's degree program with completion within a period of time agreed upon with the department at the time of hire) with 3 years of clinical experience required.
• Recent acute care hospital experience preferred.

Desired Qualities and Behaviors

• Collaborative team player with strong communication skills,
• Use of a systems approach in planning, problem solving and decision making,
• Creativity, innovation, risk taking, autonomy, flexibility, receptiveness to change and a commitment to professional growth.

Computer Skills

• Required.

Licenses and Certifications

• Licensed Registered Nurse with NH eligibility.
• Basic Life Support (BLS) Certificate required.