Registered Nurse, Hematology Oncology Triage/Clinic, 27 Hours (Days)

In accordance with the American Nurses Association’s “Standards of Clinical Nursing Practice,” the registered staff nurse, under the general supervision of the Nurse Manager, is primarily responsible for professional performance and direct patient care. The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients and their families across the health care continuum.

Responsibilities

• Consistently and effectively utilizes all steps of the nursing process in the provision of timely, safe, efficient and appropriate patient-centered care.
• Administers ordered injections, pump disconnects, and vaccines.
• Triages telephone calls from patients, families, community, or referring offices; makes follow-up calls to patients as instructed by the provider.
• Handles prescription refills, home care referrals, and works closely with providers and nursing staff in the clinic.
• Prioritizes incoming calls based on clinical acuity, determines severity, and directs callers to appropriate emergency services or medical follow-up using established triage protocols.
• Analyzes assessment data to determine appropriate nursing diagnoses and facilitates access to the healthcare system.
• Works closely with providers, nurses, and all medical center staff, demonstrating effective communication, teaching, and negotiating skills.
• Accountable for quality assessment, efficient managed care, and patient satisfaction in collaboration with the healthcare team.
• Implements interventions identified in the nursing and medical plan of care.
• Provides and guides patient teaching, counseling, and medical recommendations while maintaining standards of professional nursing practice.
• Documents patient/pharmacy requests for prescription refills and enters information into the patient record for provider review and approval.
• Schedules appointments for primary care physicians and specialists.
• Reviews and triages lab/x-ray results, notifying medical practitioners of critical values.
• Makes follow-up calls to high-risk patients to assess changes in status or ensure appropriate treatment was sought.
• Documents triage information in applicable electronic health record systems and communicates relevant details to physicians for follow-up care.
• Performs patient vitals, medication reconciliation, and health histories; documents in the electronic medical record for provider review.
• Performs pre-visit review of patient information to ensure required data (e.g., lab results, consults) is available in the EMR for provider use during visits.
• Evaluates patient progress toward clinical and educational outcomes.
• Performs in-office procedures such as EKGs, PFTs, assists with bone marrows, surgical procedures, etc., as ordered by the provider.
• Conducts Nurse Only visits for tasks not requiring a physician or NP, such as BP checks, immunizations, injections, and patient education.
• Other related duties as required.

Requirements

• Nursing degree: Diploma, ASN, or BSN (preferred). Ability to obtain BSN within 4 years.
• Registration and current RN licensure in the state of MA in good standing required by start date.
• Current Basic Life Support (BLS) certification required by start date.
• Bio/chemo certificate required.
• ONS chemotherapy provider card required; OCN preferred (must obtain within 2 years of hire).
• Minimum 1 year of experience; 2 years preferred with demonstrated competence in all aspects of nursing care and independent decision-making in adult primary care.
• Experience in hematology/oncology, emergency medicine, triage, or adult ambulatory care preferred.
• Previous experience with surgical oncology, transplants, stem cell transplants, or amyloidosis preferred.
• Recent port access, peripheral IV insertion, and clinical assessment skills preferred.
• Previous skills with drains, wound vacs, and assisting with minor procedures preferred.

Skills

• Basic computer proficiency, including ability to access, enter, and interpret computerized data/information.
• Effective interpersonal skills to facilitate communication with healthcare team members, patients, and families.
• Organizational skills to set priorities and efficiently complete assigned work.
• Multilingual skills (beyond English) preferred for patient populations served.
• Analytical ability to solve clinical nursing issues and conduct quality improvement research.
• Ability to effectively delegate appropriate patient care activities.
• Effective verbal and written communication skills appropriate to patient populations served.
• Physical ability to meet core job responsibilities in accordance with practice setting demands.
• Ability to manage stress due to critical patient care issues, organizational changes, and personnel issues.
• Sound clinical judgment and decision-making skills in triage.
• Pleasant telephone manner and excellent customer service skills.
• Knowledge of electronic medical record systems and their usage.
• Outstanding written, verbal, telephone, and interpersonal communication skills, including time management.
• Knowledge of primary care clinical procedures and processes involved in delivering quality care.
• Ability to communicate effectively with supervisors, peers, or customers.
• Ability to work effectively with minimal supervision and as part of a team.
• General office abilities, including a minimum of 40 WPM typing and faxing.
• Reading comprehension skills and computer literacy required.
• Excellent command of the English language.

Pay

Compensation range: $38.05 - $79.47 per hour. This range offers an estimate based on minimum job qualifications. Base pay is determined by education, experience, and licensure/certifications directly related to position requirements.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Flexible Spending Accounts.
• 403(b) savings matches.
• Earned time cash out and paid time off.
• Career advancement opportunities.
• Resources to support employee and family wellbeing.

Schedule

27 hours per week (Days).