Registered Nurse, Hematology Oncology Triage/multi D, 36 Hours (Days)

About the role

The registered staff nurse, under the general supervision of the Nurse Manager, is primarily responsible for professional performance and direct patient care. The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients and their families across the health care continuum.

Responsibilities

• Administers ordered injections, pump disconnects and vaccines
• Triage telephone calls from patient, families and community or referring office
• Follow up calls to patients as instructed by the provider
• Prescription refills, home care referrals, and work closely with providers and nursing in clinic
• Facilitates callers' access to appropriate level of care by assessing needs, offering clinical options, referral to health care providers, services and community resources
• Promotes wellness and informed decisions by providing health information, home care advice and prevention concepts
• Assesses a client's health concerns without the advantage of visual inspection or face-to-face interaction
• Leverages communication skills, knowledge of disease processes, and normal growth and development for all age groups to ascertain an accurate understanding of the client's symptoms
• Takes patient/pharmacy requests for prescription refills and enters information into the patient record for Provider review and approval
• Utilizes telephone interaction to assess non-verbal clues the client is giving regarding pain, anxiety, fear, and level of comprehension
• Performs pre-visit review of patient EMR to ensure all required information is available during the visit
• Supports the Provider with visits and post-visit functions
• Performs in-office procedures such as EKGs, PFTs, assists with bone marrows, surgical procedures, etc. as ordered by the provider
• Performs Nurse Only visits for patients that do not require a physician or NP, such as BP checks, immunizations, injections, education, etc.

Requirements

Education: Certificates, Licenses, Registrations Required:

• Registration and current RN licensure in the state of MA in good standing required.
• Requires current basic life support (BLS) certification.
• Bio/chemo certificate required.
• ONS chemotherapy provider card required, OCN preferred: must obtain within 2 years of hire.

Experience: Minimum 1 year experience, 2 years preferred with demonstrated competence in all aspects of nursing care and independent decision making in adult primary care. Experience in hematology/oncology, emergency medicine, triage or adult ambulatory care preferred. Previous experience with surgical oncology, transplants, stem cell transplants or amyloidosis preferred. Recent port access, peripheral IV insertion and clinical assessment skills preferred. Previous skills with drains, wound vacs and assisting with minor procedures preferred.

Qualifications

• Basic computer proficiency inclusive of ability to access, enters, and interpret computerized data/information.
• Effective interpersonal skills to facilitate communication with various members of the health care team, patients, and families.
• Organizational skills to set priorities and efficiently complete assigned work.
• Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the medical center preferred.
• Relevant clinical experience and/or specialty, certification required for certain practice areas, e.g., enterstomal therapy, epidemiology, peri-operative areas.
• Analytical ability to solve clinical nursing issues and conduct quality improvement research utilization projects.
• Able to effectively delegate appropriate patient care activities.
• Effective verbal and written communication skills appropriate to the patient populations served.
• Physical ability to meet the core job responsibilities in accordance with practice setting demands for the patient populations regularly served.
• Able to effectively manage stress due to critical issues related to patient care, changing organizational climate and personnel issues.
• Able to utilize judgment and decision-making skills in performing triage exemplifying sound clinical judgment.
• Pleasant telephone manner.
• Excellent customer service skills and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Knowledge of electronic medical record systems and their usage.
• Outstanding written, verbal, telephone and interpersonal communication skills, including time management (ability to prioritize and effectively manage multiple tasks).
• Knowledge of primary care clinical procedures and all processes involved in the delivery of quality care.
• Able to effectively communicate information to supervisor, peers, or customers.
• Able to work both effectively with minimal supervision as well as with fellow staff as a team.
• General office abilities including minimum of 40 wpm typing and faxing.
• Reading comprehension skills and computer literacy required.
• Excellent command of the English language is required.

Skills

• Basic computer proficiency
• Effective interpersonal skills
• Organizational skills
• Multilingual skills
• Relevant clinical experience
• Analytical ability
• Delegation skills
• Communication skills
• Physical ability
• Stress management
• Judgment and decision-making skills
• Pleasant telephone manner
• Customer service skills
• Electronic medical record systems
• Written, verbal, telephone and interpersonal communication skills
• Primary care clinical procedures
• Time management
• Office abilities
• Reading comprehension skills
• Command of the English language

Benefits

This position offers a competitive compensation range of $38.05 - $79.47 per hour, along with a comprehensive benefits package including medical, dental, vision, pharmacy, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal opportunity employer/Disabled/Veterans.

Pay

$38.05 - $79.47 per hour

Schedule

36 Hours (Days)