Registered Nurse - Behavioral Health Intake

About the Role

At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all.

This position is based at Aurora Psychiatric Hospital in Wauwatosa, Wisconsin, on a 30‑acre wooded campus that provides a healing setting for children, adolescents, and adults experiencing mental health or substance concerns. The facility features landscaped garden areas, pet therapy dogs, and a patient‑focused, confidential environment designed to foster recovery.

Responsibilities

• Facilitate internal Aurora transfers telephonically.
• Facilitate non‑Aurora transfers telephonically, including assessing documentation, MD triage, and taking/entering orders.
• Perform tele‑intake (telephonic or video) assessments for emergency department patients with a behavioral health consult.
• Triage with the appropriate on‑call MD and take/enter orders.
• Take triage calls for patients seeking inpatient care to determine if medical clearance is needed before arrival for assessment.
• On occasion, perform assessments for outpatient programs, triage those assessments with the MD for recommended level of care, and schedule the patient for the program.

Requirements

• Completion of an accredited or approved nursing program.
• Registered Nurse license issued by the state in which the teammate practices.
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association.

About This Location

Aurora Psychiatric Hospital offers the most comprehensive continuum of behavioral health care in the state. Located on a beautiful, 30‑acre wooded campus in Wauwatosa, Wisconsin, our facility provides an ideal healing setting for children, adolescents, and adults experiencing mental health or substance concerns. From landscaped garden areas to the use of pet therapy dogs, we create a patient‑focused, healing treatment experience that fosters recovery in a caring, confidential, and comfortable environment.

Physical Requirements & Working Conditions

• Frequent sitting, standing, walking, bending, squatting, reaching, twisting, and lifting throughout the workday.
• Must safely lift up to 35 pounds and perform patient handling tasks, including pushing/pulling up to 30 pounds and assisting with 150‑pound sliding transfers.
• Requires functional speech, vision, hearing, touch, and fine motor skills for clinical procedures, as well as the ability to operate equipment foot controls.
• Must be able to respond quickly to changing patient conditions and perform patient safety interventions, including verbal de‑escalation and restraints when necessary.
• Exposure to blood, body fluids, communicable diseases, chemicals, and hazardous waste may occur; appropriate protective equipment must be used.
• Physical Abilities Testing and additional department‑specific requirements may apply.

This job description indicates the general nature and level of work expected. It is not designed to cover a comprehensive listing of all activities, duties, or responsibilities; the incumbent may be required to perform other related duties.