REGISTERED NURSE (Ambulatory Care Services, West Ann Arbor Health Center Medical Specialty)

About the Role

The West Ann Arbor Health Center Parkland Plaza is one of Michigan Medicine's newest ambulatory care facilities dedicated to providing high-quality health care services for adults and children. This position is located at 380 Parkland Plaza in Ann Arbor and involves providing nursing care in the medical specialty clinics, including both adult and pediatric patients.

Responsibilities

• Assess patient needs and assist with medical issues related to health concerns.
• Manage prescription refill requests and secure patient messages.
• Adapt communication style to patients representing diverse personal, professional, cultural, and socio-economic backgrounds.
• Use excellent listening skills to receive detailed information.
• Utilize electronic protocol database to assess, educate, and document health information accurately and expediently.
• Respond to the needs of the clinic and meet minimum established quality and productivity standards.
• Demonstrate knowledge and appropriate use of internal and external resources.
• Collaborate with providers to determine patient disposition and provide advice.
• Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care.
• Perform telephone management, patient and family education, assistance with procedures, daily clinic operations management, and other responsibilities as requested.

Expectations

• Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and ability to set priorities.
• Strong customer service, interpersonal communication skills, and ability to build respectful relationships.
• Accountability, dependability, good attendance record, and punctuality.
• Adaptability to changing needs and priorities based on unit, department, and institutional goals.
• Knowledge and skills in providing patient and family education related to chronic conditions.
• Proficiency with typing and electronic health record documentation.
• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.

Requirements

• Current licensure to practice nursing in Michigan.
• Three (3) years recent (within the last five (5) years) Inpatient/Emergency or Ambulatory Care RN experience providing care to adult medicine patients.
• Recent (within the last three (3) years) Ambulatory Care RN experience providing care to adult medicine patients (non-research-based, non-OBGYN).
• Experience working with pulmonary patient population.
• Experience working with allergy patients and in an allergy shot room.

Required qualifications must be met by the candidate to be interviewed and considered for the position. A resume is required for both internal and external applicants.

Desired Qualifications

• Experience working with pulmonary and asthmatic patients.
• Experience working with allergy patients.
• Telephone management experience.
• Emergency Department experience.
• Ambulatory Care Certification.
• BSN degree.
• Experience as a float nurse or charge nurse with equivalent management skills.
• Bilingual skills.

Benefits

• Excellent medical, dental, and vision coverage.
• 2:1 match on retirement savings and immediate vesting.
• Generous paid time off allowances.
• Robust tuition and certification support programs.
• Large offering of no-cost CEs and professional development for advancement.

Pay

• Hourly range for Registered Nurses: $43.53–$67.40/hour.
• Evening Shift Differential: $3.00/hour.
• Night Shift Differential: $4.00/hour.
• Day Shift Weekend Differential: $2.90/hour.
• Evening Shift Weekend Differential: $5.90/hour.
• Night Shift Weekend Differential: $6.90/hour.
• Charge Nurse Differential: $1.00/hour.

This position is posted as Nursing Framework LEVEL C. Actual Nursing Framework LEVEL and salary will be determined at time of hire. Levels range from Level A to Level F.

Schedule

• Hours/Week: 40 hours per week, 5-8 hour shifts.
• No weekends or holidays.
• Location: West Ann Arbor Health Center Medical Specialty clinics.

All new employees will be expected to float to a designated unit(s) in times of low census.