Registered Nurse - Access Center Triage - Per Diem

Responsibilities

• Work in a fast‑paced, multi‑line service offering health information and triage to the community and other health care professionals via telephone and internet computer technology.
• Opportunity to expand clinical expertise by working in a team environment on the cutting edge of nursing discipline.
• Responsible for triage of health concerns via telephone and providing callers with health advice and information using established computerized guidelines and documentation standards.
• Prioritize incoming and outgoing calls based on clinical acuity.
• Assess patient concerns via telephone and provide nursing advice.
• Receive phone calls relating to appointments, referrals, health information, and registrations.
• Exhibit strong leadership, team building, and decision‑making capabilities.
• Set priorities, identify and resolve problems, and delegate effectively and efficiently.
• Use excellent communication and organizational skills to manage workflow, patients, patient families, physicians, and others under stressful conditions.
• Demonstrate reliability while maintaining confidentiality and the ability to work independently and as part of a team.
• Perform work that requires sitting, standing, walking, stooping, and crouching a majority of the workday.
• Ability to lift and transport a minimum of 15 pounds.
• Work with equipment such as computer terminal, fax machine, printer, and copier.

Qualifications

• Education: Graduate of an accredited school of nursing; BSN in nursing preferred.
• License/Certification: Current NJ RN license required; BLS required.
• Experience: Minimum of 2‑5 years of nurse triage in a healthcare/ambulatory setting required.
• Ability to determine an appropriate disposition for the situation utilizing excellent assessment skills and sound clinical judgment in an independent environment.
• Outstanding verbal communication skills and the ability to express self in a clear and compassionate manner is a must.
• Desire to work in an environment that supports self