Jobs · Customer Service · New Jersey

Registered Client Service Associate (Summit, NJ)

Oppenheimer & Co. Inc. · Summit, NJ · 1 wk ago
On-siteCustomer Service$60k–$65k/yrFull-time

Responsibilities

  • Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors
  • Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
  • Utilize research and technical support tools
  • Produce quality analytical reports using various software programs
  • Cultivate and grow existing client relationships
  • Assist with marketing efforts

Requirements

  • Superior interpersonal and multi-tasking skill sets as well as meticulous attention to detail and thoroughness
  • FINRA Series 7 and 63/65 (or 66) required (within first three months of hire)
  • A basic understanding of financial instruments and brokerage/insurance products
  • 5+ years’ experience working as a sales assistant/CSA
  • Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and the ability to learn Docusign and internal software programs
  • Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
  • Able to maintain the highest level of confidentiality
  • Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
  • Able to prioritize and meet designated deadlines and work effectively in a pressurized environment under time constraints
  • Demonstrate the ability to handle multiple tasks to completion with little or no supervision

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