Registered Client Service Associate (Summit, NJ)
Oppenheimer & Co. Inc. · Summit, NJ · 1 wk ago
On-siteCustomer Service$60k–$65k/yrFull-time
Responsibilities
- Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors
- Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
- Utilize research and technical support tools
- Produce quality analytical reports using various software programs
- Cultivate and grow existing client relationships
- Assist with marketing efforts
Requirements
- Superior interpersonal and multi-tasking skill sets as well as meticulous attention to detail and thoroughness
- FINRA Series 7 and 63/65 (or 66) required (within first three months of hire)
- A basic understanding of financial instruments and brokerage/insurance products
- 5+ years’ experience working as a sales assistant/CSA
- Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and the ability to learn Docusign and internal software programs
- Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
- Able to maintain the highest level of confidentiality
- Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
- Able to prioritize and meet designated deadlines and work effectively in a pressurized environment under time constraints
- Demonstrate the ability to handle multiple tasks to completion with little or no supervision