Registered Client Service Associate (Jericho, NY)
Oppenheimer & Co. Inc. · Jericho, NY · 2 wk ago
On-siteCustomer Service$50k–$60k/yrFull-time
Responsibilities
- Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors
- Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
- Utilize research and technical support tools
- Produce quality analytical reports using various software programs
- Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions
- Operate independently as well as a member of a small team
- Absorb and prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
- Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
- Local office interaction with other support members, Financial Advisors and Management
Requirements
- FINRA Registrations: Series 7 and 63/65 (or 66) required
- 3+ years’ experience working as a sales assistant/RCSA in a corporate/brokerage environment
- Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs
- Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
- Must be able to maintain the highest level of confidentiality
- Show strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
- Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
- Able to meet designated deadlines and work effectively in a pressurized environment
- Demonstrate the ability to handle multiple tasks to completion with little or no supervision