Regional VP (General Manager)

About Monogram Health

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex patients who have multiple chronic conditions. Monogram takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present—such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counseling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the healthcare continuum.

Responsibilities

• Operate as the right hand to the President, in a COO capacity to drive operational and business performance.
• Maintain ultimate accountability for regional operational performance and outcomes.
• Through heavy data analysis, assess, interpret, and guide key business decisions and strategic direction.
• Create and implement operational and growth strategies to further the company’s profitability.
• Set regional key performance goals and manage the performance of the region, alongside the President.
• Function as the Operations Center of Expertise (COE).
• Manage the recruitment, hiring, and training processes of market operations leaders.
• Create, implement, and manage internal operational policy and procedures.
• Deploy to coach, mentor, and develop market leadership.
• Drive culture, team building, and employee retention across the assigned region.
• Support turnaround markets, in conjunction with the regional medical leadership.
• Ensure that the region and all markets are delivering value to all clients by working closely with Client Partnerships and key cross-functional stakeholders to improve efficiency and drive performance.
• In conjunction with finance/Med Econ, drive strategy to increase revenue, manage labor and non-labor expenses, and support efforts to drive down medical expenses.
• Effectively execute and oversee large strategic and operational projects and new client launches.
• Regularly assess and evaluate operational and clinical performance to ensure the region is meeting and exceeding regional goals.
• Decrease performance variability across the assigned region.
• Lead Market and support Regional Monthly Performance Reviews.
• Ensure the assigned region is managing against plan for overall financial health and alignment with P&L.
• Enhance community physician relationships in the region.

Requirements

• Bachelor’s degree or equivalent combination of education and/or experience required.
• This position is remote but may require 25% travel within their given market.
• Minimum of 5 years of healthcare leadership experience.
• Minimum of 3 years’ previous experience working in Managed Care or Delegated Risk Partnerships.
• Proven experience in directing and motivating clinical staff and market leaders.
• Demonstrated verbal, written, and visual communication skills.
• Advanced degree, e.g., master’s degree, MHA, MBA, preferred.

Benefits

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts.
• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources.
• Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave.
• Wellness & Growth – Work-life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts.