Jobs · Business Development · Illinois

Regional Vice President, Midwest

Safelite · Greater Decatur, IL Area · 3 wk ago
Business DevelopmentFull-time

What You’ll Get

  • Competitive weekly pay and bonus opportunities.
  • A benefits package valued at more than $10k* including a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through paid time off (PTO) programs, company holidays, and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.
  • View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’ll Do

  • Oversee the strategic direction of a region and work to implement strategy in all districts within that region, collaborating with field and corporate leaders to localize the strategy as necessary.
  • Direct the development of annual and longer-term business plans for a large business region, ensuring alignment with corporate strategic direction.
  • Influence corporate strategy by sharing insights into the dynamics of local markets with senior leaders.
  • Guide the development of the operational strategy and outcomes for a regional service center.
  • Quantify business outcomes (i.e., revenue, NPS, job completion rate, time to serve, wiper sales, quality, profitability, COE, and associate retention and engagement).
  • Engage and inspire a large and diverse workforce of 500+ to commit to the strategy and to doing extraordinary things to achieve the organization's business goals.
  • Work to understand, diagnose, and anticipate the factors that cause a district to underperform, and partner with field leaders to create and implement mitigation plans to address challenges.
  • Influence the development of operating expense budgets and capital expense budgets.
  • Oversee the P&L for a region, ensuring that revenue and profit goals are met.
  • Partner with Finance to develop annual workforce plans and review/influence business cases for new projects and programs.
  • All other duties as assigned.

What You’ll Need

  • Bachelor's degree in Business Administration, preferred.
  • 10+ years of leadership and supervisory experience.
  • Proven leadership experience in a large, widely distributed team structure with the ability to drive performance and growth while coaching and developing associates.
  • Ability to apply change management principles to implement strategy and ensure engagement and support through proper documentation, communication, and partnerships.
  • Understanding of the customer lifecycle and customer experience; able to oversee and leverage customer insights to guide process improvement.
  • Strong presentation, facilitation, and communication skills; ability to engage and influence stakeholders at all levels.
  • Present a professional appearance and wear personal protective equipment.
  • Ability to work at a physical retail location within the region and travel up to 50%.

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